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Hello Mazda of Temecula

(281 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

(281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hello Mazda of Temecula from DealerRater.

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Amazing service

Love coming to help Mazda everyone. Drew was perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Hello Mazda of Temecula

Amazing customer service , Tabitha Gregovich was so kind and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a great place to get my car worked on when i need

Always a great place to get my car worked on when i need an oil change! Jason is the best. Exceptional customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

(386) Mazda dealer in Temecula,

(386) Mazda dealer in Temecula, CaliforniaClosed OVERVIEW CARS UPDATES REVIEWS PHOTOS ABOUT Reviews from the web Kelley Blue Book 4.5/5 445 reviews DealerRater 4.6/5 218 reviews CarGurus 5/5 31 reviews Google review summary 5 4 3 2 1 4.3 (386) Reviews Allfinance 17 oil 17 business 14 family 13 +6 Sort by Most relevant Newest Highest Lowest Francisco Chavez 12 reviews a day ago NEW So I purchased a 2022 Mazda CX 9 for more than $50k. That's a lot of money to me! I am a disabled veteran and have been getting no help from this company. Let's start with there Non-service department! I have worked with the service manager … More Bibi Rosales 1 review·3 photos a week ago NEW The best car buying experience ever! Go see Alexa! She made the whole car buying experience super easy, as a first time buyer I was nervous on what to expect but she answered all my question and provided me with great information and was … More Anthony Cole 1 review·2 photos a month ago Update: More shady business practices and lies. Company comments on this review saying they want to resolve the issue and would be in contact with me and look at that almost 2 weeks later and no contact from the dealership. Stop trying to … More 1 Hello Mazda of Temecula (Owner) 2 months ago Anthony, we're sorry you feel you ended up with a bad experience, and we are currently working to resolve this issue with you. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. You should be hearing from someone soon. Eric Tjoe 18 reviews·7 photos 3 months ago I bought my new 2022 Mazda 3 Hatch Premium from Hello Mazda of Temecula with no trade-in. I liked that the dealership did not charge over MSRP, and in these current market, that would really be appreciated by customers. They advertised it … More 1 Hello Mazda of Temecula (Owner) 3 months ago Thank you for your honest feedback. We strive to be customer friendly here at Hello Mazda of Temecula. Any positive or negative feedback will make us better. Congratulations on your new car purchase. Welcome to the Hello family ~Oscar, General Manager~ Francisco Chavez 12 reviews a day ago NEW So I purchased a 2022 Mazda CX 9 for more than $50k. That's a lot of money to me! I am a disabled veteran and have been getting no help from this company. Let's start with there Non-service department! I have worked with the service manager Tabitha and have been getting the run around! I took my Mazda in for all the issues that I had with my Mazda not even a month after I purchased it! The infotainment was acting up and not functioning properly. The radar wasn't properly functioning as well and wasn't tracking the distance properly when approaching a objects. The kicker was the smart city braking so the vehicle would prevent a collision the vehicle would stop for you to avoid acollision! This was the main reason i purchased the vehicle. I tool it back several times wen on a test drive with a technician and the technician found that the smart city braking didn't work. Tabitha didn't annotate it to the paperwork or my account and She claims it functioned as it was designed. I took it to another dealership and they "couldn't replicate the problem" supposedly. I'so I went back to Hello Mazda spoke with Erik, no help as well. I took another technician out and showed him the vehicle failed to perform again for the smart city braking.! I was told they couldn't add what the technician found because my vehicle was taken to into the service department for a different reason. I then spoke to the General manager Oscar and asked I need some help with this vehicle and all these issues. His words well I could sell you another car and take your vehicle in on trade. I was like you can see the service record that I had issues just after month of ownership! I am beyond ticked. I am stuck with an expensive paperweight. Oscar's help or fix was for me to lose $10k by rolling it into the next purchase! Yeah long story short if your a veteran take your hard earned money somewhere else very upset! Don't let them take you for a ride!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Transmission flush

Great first time experience!!!!! Very nice and explained everything I needed to know for future reference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fay: Thank you for hitting us with 5 stars. It makes our day when we know that we satisfy our guests. Spreading kindness actually matters. We ae grateful for you and your patronage. KS

Service

Took my CX-30 in for a service today. The check in process was quick and easy and my service provider Jason was extremely polite and helpful. I waited for my car while the service was completed, the lounge was spacious, clean and comfortable. As always there was hot drinks, cold water and snacks for everyone to enjoy. I received a service video to watch from my technician showing my filters, tire measurements and fluids being topped up, he also reported finding a nail in my tire but no leakage and suggested I get a patch at my earliest convenience, he stated they could do it but wanted to make sure I checked regarding any warranty I may have on the tires. After my service was completed, Jason reviewed everything from my service and showed me to my car, which was newly washed for me. The whole process took around an hour but the customer service was second to none. I highly recommend Hello Mazda Temecula to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great job

I?m always satisfied never disappointed. If I ever decide to upgrade I will definitely buy from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Jason was very friendly, helpful, and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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superior Service As Usual At Hello Mazda Temecula

Tabitha as usual provided unparalled service from checkin to pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words about the service we provide. We take great pride in building the best relationships with our clients. We appreciate you taking the time to share your experience with us. -Tabitha

Erron Slade

Monica was great! This was the smoothest car buying experience I?ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Erron, we really appreciate your feedback! I'll pass your positive comments on to Monica and her managers in sales here. Have a great day and hope to see you again! - the Hello team at Mazda of Temecula