Reviews
Details of the services were clearly explained via the
Details of the services were clearly explained via the video, it became easier to decide which services I need for the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, This review is what we want to hear from our customers. The videos from our service department allow our customers to understand and make critical decisions for their vehicles. We thank you for this positive review, and we are here if you ever need anything. We hope you have a wonderful day! Your friends at Hello Mazda of San Diego
Joel was very helpful with showing me all the cars and
Joel was very helpful with showing me all the cars and options! Dwayne was excellent at his job in helping me purchase and pickup in just one day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Charles, Thank you for this kind review! We appreciate you taking the time to write this review and genuinely appreciate your business. We are happy to pass along your comments to our Hello Mazda of San Diego team. Until the next time we meet, take care!
good service.
good service. everyone was nice and i was able to get work done while they serviced my car. it would be nice if i could drop it off and a loaner was an option but meh that’s negligible. otherwise it’s nice i don’t have to drive to carlsbad or national city from la jolla so it works.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you so much for reviewing your experience with us. For future reference, we do have a selection of courtesy vehicles available to use on any repairs/services outside of simple or short maintenance visits. We utilize this fleet for our customers who will be without their vehicle for several hours to days. We can get this scheduled for you in the future, please don’t hesitate to ask. We welcome your feedback and appreciate you taking the time. Thanks again, Joe Seppa, VP Operations joe.seppa@helloautogroup.com.
Thank you for the excellent service and support.
Thank you for the excellent service and support. Happy to zoom away with my Mazda from Hello.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you HelloMazda for the excellent support and transparent and trustworthy communications all throughout the deal.
Daniel provided Good service and offered me a Good Price.
Daniel provided Good service and offered me a Good Price.I highly recommended Daniel and Hello Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nianyi! Thank you for taking the time to leave a review for us at Hello Mazda of San Diego. We're happy we could meet your expectations and loved reading about how Daniel provided you with exceptional customer service. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Jade and her team are incredible!
Jade and her team are incredible! They're extremely knowledgeable and do a fantastic job at explaining the service to even the most novice of car owners. I will only bring my CX-5 to them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alex, Thank you for this stellar review! We are glad to read that Jade and her service team are doing great things and have provided you with top-notch customer service and support. This review is music to our ears, and we appreciate the feedback. If you're ever in need of more help, please let us know! We appreciate you sharing your experience with our Hello Mazda of San Diego team.
Jose Medina, my service advisor, was very courteous and
Jose Medina, my service advisor, was very courteous and professional. For my service visit, he explained everything from top to bottom - what the inspection entailed, how the tech video works and explains the mechanic's findings/recommendations, and how I can review and approve whatever work I wanted done - all at my fingertips on my cellphone. The whole process was pretty seamless. Even though the work I needed done could not be done within the day, I was conveniently offered and issued a loaner vehicle - which was a big help. Looking forward to having my Mazda CX3 serviced here again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for writing this wonderful review about your recent visit to us here at Hello Mazda of San Diego. We enjoyed reading about how Jose's professional customer service gave you a memorable experience. We appreciate your feedback, trust, and business. We look forward to seeing you in the near future. Please always feel free to reach out to our team should you need anything at all.
Mazda of Clairemont dealership service is very
Mazda of Clairemont dealership service is very professional and accommodating. They very attentive and they answers all the questions I have . Thank you for the excellent service today .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tessa, Thank you for sharing your experience with us at Hello Mazda of San Diego. Your satisfaction is our top priority, and we thank you for taking the time to write this review for us. Please let us know if there is anything else we can do for you; we are more than happy to help!
I called to make an appointment for Sunday and Idaliz let
I called to make an appointment for Sunday and Idaliz let me know that they were closed but if I could make it in before they closed for the night they would have a few options for me ready to go! Craig helped me out and was so patient as I went through about 5 different car options. Such a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Beth, Thank you for the five-star review! We appreciate your kind review and are happy to pass along your comments to our team. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of San Diego. If you have further needs or questions, please reach out!
Super kind people who genuinely want you to have the best
Super kind people who genuinely want you to have the best offers available for your next car purchase. Bought my Mazda here and the staff was informative and not pushy at all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hello Mazda of San Diego. We understand that purchasing a vehicle is a big deal, and we want all our customers to find what they are looking for in pricing and what suits their lifestyles. It is essential to use that we do our best, so our customers are fully satisfied with their purchase. If you have further needs or questions, please reach out. We are always happy to help!