MERCEDES-BENZ OF SIOUX FALLS

Had the oil changed in my BMW X5 great experience was in and out of there in no time. Nice clean and enjoyable. Nice to see some new cars in the showroom for once

Had oil change done. The guys were fast and very friendly! I will be back! I had a great experience! A very clean work area.

Quick and easy and affordable and I recommend. I went there today for my first time on a friend’s recommendation and I’ll keep going back.

Sales are wonderful but I wouldn't recommend the service here. They refuse to take appointments for a lot of regular maintenance which means I've had to leave and return repeatedly when they are busy. Lack of respect for their customers time is frustrating. If the policy doesn't change, I'll likely purchase cars elsewhere in the future.

Had brakes replaced. Initial rotors squeaked after installation. They made it right, got me in and installed upgraded rotors at no additional cost. They made it right!

Sorry about the sour grapes but I’ve dealt with this dealership twice and had poor service each time. Because they are the only Mercedes dealer in a large geographic area, unfortunately, they have had my business for service by default. I live over 200 miles from the dealer and must travel to reach them. This takes planning and coordination. Despite our best efforts, both times that we’ve arrange for service, the dealership was not considerate of our need to have our service performed and completed promptly so we could continue on our way. Our car essentially spent the whole day there for an airbag replacement first. Next time, they advised us to return at the end of the day after scheduling an 11:00 lube…after assuring me that we would be done in 1-1/2 hour on the phone. Sales Manager was contacted on two occasions to inquire about purchasing my car as well. He failed to respond each time. Please do yourself a favor, folks…buy a brand where you have service options and can vote with your feet!

We were helped very quickly and treated very well. Our salesman was very polite and made sure we didn’t wait long at all. If I had a complaint it would be the selection of vehicles but they can’t help that.

From the personal greeting when I drove in to the thoroughness and expedience of the appointment, everything was FIRST RATE! Comforting to know that my Cadillac will be in such good hands after moving here from Arizona.

Very friendly fast and efficient, I will be taking all of my vehicles here from now on. Best customer service around town. Thank you guys.

A great experience! Carol Morken and her staff were efficient and answered all the questions we asked. Went over and above for our family! I highly recommend Luxury Auto.