Reviews
Write a review2017 Chevrolet Silverado, John Lacapa owner.
I?m glad I was able to get my truck seen so quickly. I brought my truck in for scheduled oil change and tire rotation. The attention by Debbie was very professional and pleasant. She made my visit very comfortable with both coffee and snacks. Kept me informed of the service being done and finished in a timely manner. Debbie is a wonderful service attendant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, Thank you for taking the time to leave us a review, and thank you for your kind words about Debbie! Your honest feedback is important to us. I am glad to hear that Debbie's professionalism and customer service helped her make your service experience a comfortable one. We are here to serve you, Clary Lunday, Service Manager, desk#:210-589-4568 email:clary.lunday@worldcar.com
Car experience
I bought a car from a lovely ? lady kaci Nichols? She is the reason we didn?t just leave and go to a different dealership!! I?m hoping I made a good decision! Our first sales rep took us on a drive in a car that smelled so much like smoke that we got nasiated and our clothes stunk! Even after I told her immediately I would never buy that car! We also drove over an hour to see that car! :/ it was horrible! Then she went to get a car to take us to look at the healership across the way .. she left and never came back!!! Like got her keys and left!! After 20 min I fo ally said can you get us someone else???like really! We were just about to leave wen kaci grabbed us up and was awesome to work with!! She is the reason I bought a 15,000 car and paid cash for it!!! It?s like no one there knows what is going on , we came back next day (another hour drive!) cause y?all wouldnt take a chk or money transfer from my bank! So I had to drive to Austin get my $ and bring it back to San Antonio?? then I get a call asking when I?m bring $ and title to my car 3 hours after I had aready brought it all?? no one let my sales rep even k ow we had been there???? NOT GOOD CUSTOMER SERVICE AT ALL! Again I?m not happy with this place at all? very happy Kaci and all Jeric do work when is the only reason I bought this car!!
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Fast and friendly... had two cars service the same day in under two hours
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, Thank you for taking the time to leave us a review, your honest feedback means the world to us! Thank you for your kind words and for your patronage, we are here to serve you, Clary Lunday, Service Manager, desk#:210-589-4568 email:clary.lunday@worldcar.com
Service
Great prompt and professional service with little wait time
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ricardo, Thank you for taking the time to leave us a review, I am glad to hear that we were able to take care of you in a prompt and professional manner with little wait time. Our goal is to meet and exceed our customer's expectations. Please reach out to me at your convenience and let me know the details of your experience. We are here to serve you, Clary Lunday, Service Manager, desk #: 210-589-4568/clary.lunday@worldcar.com
Waste of time
I gave it 1 star because I couldn't give it a "no star". I would'nt recommend this dealership to the devil. It is the profile picture of mediocre and unprofessional. Don't even care to describe my experience, it's not worth the effort.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Got all day? Visit World Car Nissan
Their No Haggle Pricing is convenient, but plan for several hours at this location if you don?t come prepared with the exact make and model that you would like to purchase. They have no car lot organization process at all and it can sometimes ?take them days to find vehicles? on their lot.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly!
As soon as I drove up for my oil change, I was greeted by a nice smiling face as well as a friendly person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dora, Thank you for taking the time to leave us a review, I am delighted to hear that you were greeted with a smile and that the service adviser that assisted you was friendly! It is our pleasure to serve you, Clary Lunday, Service Manager, desk#:210-589-4568 /clary.lunday@worldcar.com
Great Dealership
I was wanting to purchase a 2016 Nissan maxima platinum that I saw on your website.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Victor, Thank you for taking the time to leave us a review, your honest feedback is important to us! I would love to learn the details of your experience at our dealership, please call me or email me at your convenience, Leon Reid, General Manager, cell#:210-825-9539 /lreid@worldcar.com
Word car Nisson San Antonio tx
Great dealership, great service.Everyone is kin and helpful. I can't say enough about Mr.Leon Ried he goes far and beyond the call of duty .Hes very kind and caring Go buy a car at World Car you won't regret it. Thank you Mr.Reid and World Car. Very satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Will never go back
Its all about making money. They could care less what you think. No apology yet for them running my credit when I paid cash.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
