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Hiley Hyundai of Fort Worth

(907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (817) 402-8137 (817) 402-8137
Used (817) 402-8224 (817) 402-8224
Service (817) 402-8416 (817) 402-8416

Reviews

(907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiley Hyundai of Fort Worth from DealerRater.

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Jennifer was very thoughtful and listened to what we

Jennifer was very thoughtful and listened to what we said. We feel like the dealership valued our opinion on the vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Glad to hear about your visit! Thank you for sharing your experience.

Chris F.

Chris F. at Hiley Hyundai was extremely helpful as we navigated the car buying process. He was kind, patient and friendly. The whole process went by quickly and seamlessly thanks to Chris. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

My husband and I had a pleasant experience purchasing our

My husband and I had a pleasant experience purchasing our 2025 Palisade Premium SUV with Beth Acosta, the Sales Associate! The vehicle had all the features and more we were looking for and within our budget!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

My husband and I had the most amazing, pleasant

My husband and I had the most amazing, pleasant experience purchasing our 2025 Palisade Premium at Hyundai Hiley Fort Worth yesterday with Beth Acosta! She carefully listened to what we were looking for in a new SUV and stayed within our budget. We were sold on the first vehicle she presented, which we test-drove! She was knowledgeable, professional, and easy to talk to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

Ariel did a great job.

Ariel did a great job. He was very friendly and easy to talk to and explained everything. I definitely recommend talking to him for your next vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

Friendly, attentive to clients request and needs.

Friendly, attentive to clients request and needs. Drives a tense trade off though but has the best bargains within 50 miles radius of me. Friendly salesman that connects in Chris Aston.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

Purchased my third vehicle from Hiley, Chris F and John

Purchased my third vehicle from Hiley, Chris F and John were great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

This has been one of the most easy and pleasurable car

This has been one of the most easy and pleasurable car buying experiences I have ever had. Chris F was very friendly, helpful and quick to return texts with information. Fantastic customer service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

Jennifer was great and easy to work with.

Jennifer was great and easy to work with. Finance was also quite easy to work with and didn't try to upsell me on a bunch of garbage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Glad to hear about your visit! Thank you for sharing your experience.

Beth did a great job and taking care of us, being patient

Beth did a great job and taking care of us, being patient with our requests and cutting right to the point. She stayed way late to finish out the deal and was great the whole time. Honestly the best experience buying a car I’ve ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear about your visit! Thank you for sharing your experience.