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Kocourek Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service!

My husband and I had a great experience working with Al Spindler. He was very helpful and knowledgeable about the kia we purchased. Financing department was very helpful too! They helped us with getting the monthly payments as close to what we can afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kia Sorento

Tyler and Kelly were very friendly, polite and informative. We are very happy with the way they treated us in the purchase of our vehicle. THANK YOU VERY MUCH JIm And Diane Emmerich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Nissan Altima SL

DJ Satterfield and Kelly were tremendously helpful, taking both the time and patience to explain the very sophisticated features of this new car. The vehicle was fully prepared for delivery upon my arrival, and their follow-up after the sale has been very supportive. The car, of course, is an absolute beauty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car dealership I ever encountered

D.J. Satterfield was my sales person and I just can't say enough good about him and his excellent knowledge and professionalism. He did excellent for me and I didn't have to stay 4 hours like other dealerships. Also Tom Thorson was excellent with the financing. I love my experience and I love my new Nissan Altima. Go Kocourek. I have dealt with Kocourek in the past and they are an excellent dealership. No stuffy people there. They understand you and don't make you feel below them but above them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jim Shilt Sales

While visiting from Tucson AZ our vehicle got hit in Minn. While visiting relatives in Wausau with our rental car we stopped and met Jim at the Nissan store. We purchased a new Altima as Jim was a friendly professional with no pressure sales tactics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst car buying and services I have ever had.

The salesman did not explain the car fax. I had to have my like new car serviced 5 times for repair already in the lst 1 1/2 years. (Head gasket). Told me at purchase it was a trade-in when they bought it from auction. I was also told by service that the head gasket was because of the raditor postion in the vehicle which causes thecoolant to evaporate. Whatever lies lies lies lies. I will Never never never ever ever ever ever buy a vehicle from any dealership related with kocourek.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They Can Help

I picked out the car I wanted. Thought the best financing was through my own bank. Turns out my own bank would not even finance me. Talked to Toni, gave her my information she called me back an hour later and said to come pick it up. To top it off financing was cheaper than what my own bank was advertising. ! That's great service! I love my Altima!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible Service!

I went to kocourek because I wanted to buy a car from a dealer that would last me a while and I was tired of buying cars from owners that kept breaking down. BIG MISTAKE. I told kocourek that I had a strict price limit of 10,000 dollars, including tax title and license. Appearently 10 thousand in my book is 13 thousand in their book! I have never purchased a car from a dealer before and had no one with me so I was alone on this one. And boy did they take advantage of it. I went back up to them a couple weeks after I purchased my car and asked if their was anything they could do to help me get lower payments or a cheaper car and they made no effort to try and help me, they told me their was nothing they could do so I am on my own. I am 19 and they could have at least cut me some slack. Thanks to them, I now had to move back into my parents because I cannot afford my car payments and live on my own too. I will NEVER go back to them. They don't care about you at all, they only care about your money. Oh and another thing, one of the cars I looked at I asked if they would go down in price, and knowing that I am only 19 and the probably didn't know anything about buying cars, told me that they don't lower the prices on any of their cars, that the price that is on them is as low as they will go. I may not be too smart with buying cars but I am not that stupid. I would be ashamed if I worked for them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great dealership

Had a great experience at this dealership got the truck I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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