Reviews
Everyone was so helpful!
Everyone was so helpful! Love our car and the best deal. Thank you much! 😃 We will be back
Everyone was so helpful!
Everyone was so helpful! Love our car and the best deal. Thank you much! 😃 We will be back
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very well satisfied with the clean and quick service from
very well satisfied with the clean and quick service from beginning to end. Service manager kept me informed of the progress and the car was finished, washed , and in perfect condition.
very well satisfied with the clean and quick service from
very well satisfied with the clean and quick service from beginning to end. Service manager kept me informed of the progress and the car was finished, washed , and in perfect condition.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star survey and letting us know how your service went. It is always nice to hear that you were updated throughout the process. Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
done work promptly and under price that was quoted.
done work promptly and under price that was quoted. Offered to take me home instead of waiting.
done work promptly and under price that was quoted.
done work promptly and under price that was quoted. Offered to take me home instead of waiting.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star survey! Good to hear our drivers are paying attention to customers needs! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Service was awesome oil change tire rotation plus car
Service was awesome oil change tire rotation plus car wash in 45 min Ray Dennison is the only place we take our gm vehicles
Service was awesome oil change tire rotation plus car
Service was awesome oil change tire rotation plus car wash in 45 min Ray Dennison is the only place we take our gm vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star survey! It's nice to hear our service department do a GREAT job for you! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Great place to buy cars!
Great place to buy cars! People are so friendly easy transaction very transparent! Service department is also great!
Great place to buy cars!
Great place to buy cars! People are so friendly easy transaction very transparent! Service department is also great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
I can't express how great the experience I had with Ray
I can't express how great the experience I had with Ray Dennison Cadillac, Buick and GMC. Troy Caldwell was amazing. He explained everything, gave me options and was just awesome. I will recommend this dealership to everyone. Thanks again Troy! I LOVE LOVE LOVE MY BRAND NEW BUICK ENCORE!!!!
I can't express how great the experience I had with Ray
I can't express how great the experience I had with Ray Dennison Cadillac, Buick and GMC. Troy Caldwell was amazing. He explained everything, gave me options and was just awesome. I will recommend this dealership to everyone. Thanks again Troy! I LOVE LOVE LOVE MY BRAND NEW BUICK ENCORE!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had greasy handprints all over inside my truck and a
I had greasy handprints all over inside my truck and a scuff in the leather on my drivers side door. For an 80k truck that was purchased from Ray Dennison I expected more from a $145 oil change. Also, no fluids were topped off which I though was common procedure.
I had greasy handprints all over inside my truck and a
I had greasy handprints all over inside my truck and a scuff in the leather on my drivers side door. For an 80k truck that was purchased from Ray Dennison I expected more from a $145 oil change. Also, no fluids were topped off which I though was common procedure.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm so sorry to hear about these handprints and your leather. We would like to invite you back in so we can detail your vehicle and take a look at this scratch in your leather. Please contact Kerry Roos at 309-346-1181 to setup a time. Thanks again for this survey. Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
We received great customer care from our salesman, Nate
We received great customer care from our salesman, Nate Smith. This is the second vehicle we have purchased from him at Ray Dennison Buick GMC. He is friendly and personable, yet a very professional salesman who was knowledgeable and helpful. He made the sometimes frustrating experience of trading in our truck and purchasing a new vehicle into a very pleasant timely experience. We were able to drive our beautiful 2025 GMC Sierra home that afternoon. The service department has always been very pleasant and accommodating also. We highly recommend Ray Dennison GMC in Pekin.
We received great customer care from our salesman, Nate
We received great customer care from our salesman, Nate Smith. This is the second vehicle we have purchased from him at Ray Dennison Buick GMC. He is friendly and personable, yet a very professional salesman who was knowledgeable and helpful. He made the sometimes frustrating experience of trading in our truck and purchasing a new vehicle into a very pleasant timely experience. We were able to drive our beautiful 2025 GMC Sierra home that afternoon. The service department has always been very pleasant and accommodating also. We highly recommend Ray Dennison GMC in Pekin.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the FANTASTIC review about Nate! I will pass this along to him. Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Very friendly, helpful and no pressure.
Very friendly, helpful and no pressure. Darius was great as well as ?eric, finance guy
Very friendly, helpful and no pressure.
Very friendly, helpful and no pressure. Darius was great as well as ?eric, finance guy
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our employees in your review. Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Staff and management are very professional.
Staff and management are very professional. I always get excellent care. I always feel that the whole dealership wants to satisfy my needs for my care.
Staff and management are very professional.
Staff and management are very professional. I always get excellent care. I always feel that the whole dealership wants to satisfy my needs for my care.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kinds words and the 5 star survey! Cordially, Kerry Roos
