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Quantrell Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Real Person

Bob Peck is a genuine and honest person who gets to know his client's needs and finds the right car at the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for the great review! I am excited to know that Bob was honest during your purchased visit. If you need anything else at all, please come back to see us. Best Regards, Beth Pickrell | Marketing Director | bpickrell@quantrell.org

Car sales review

Great job good sales experience plenty of follow up and very profesdional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul, thank you for the perfect review! I am glad to hear that our staff was very professional during your purchased visit. If you need anything else at all, please come back to see us. Best Regards, Beth Pickrell | Marketing Director | bpickrell@quantrell.org

Left Happy

This was one of the best buying experiences I've had. The salesman listened to my non-specific list of wanna-haves and gotta-haves before recommending a particular model for us. Getting to 'yes' was relatively painless; delivery was informative and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for the great review! The goal of the Quantrell Subaru team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Best Regards, Beth Pickrell | Marketing Director | bpickrell@quantrell.org

Looking for a difficult find

We are looking for a vehicle with specifications that is going to be difficult to locate. Todd was very willing to to keep looking even though he knew it would be a long road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Cheryl, thank you so much for the great review of your experience at our dealership, and especially with Todd. Our team works incredibly hard to exemplify Quantrell Subaru's commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org

Very Friendly Staff

I just bought a used car from Quantrell. They had the nicest staff I've ever dealt with. The buying process was very simple. I would recommend them for anyone looking. I live 70 miles away and I'd definitely come back here first for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!!!!

Unparalleled customer service. My car looks great. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful Car-Buying Experience

My husband and I purchased a 2016 Cadillac SRX and it was the nicest, easiest car-buying experience we have ever had. Ken Dawkins assisted us, and he is an absolute pleasure to work with. Mr. Dawkins is very knowledgeable and helpful. We were extremely pleased with everyone we dealt with when making this purchase. We will definitely recommend the Quantrell dealership and Mr. Dawkins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very pleased with the car buying process

This dealership was a breath of fresh air, very easy to buy a car from them. Not a lot of back and forth haggling, they gave a great price up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 XC 90

Just bought a 2016 XC 90 R from Quantrell and can't be more pleased with the whole process. Bob Peck and Brentley Jones were fantastic with how helpful and knowledgable they are. My wife and I felt zero pressure during the research process and will absolutely use Bob, Brentley and Quantrell in the future. Very well done. David and Daisy P

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you guys for taking the time to review your experience. We are excited for you and your new beautiful XC90 R-Design. What a beautiful vehicle! We are very grateful for your business.

Gosh we love Quantrell!

Your facility, support staff, mechanics and, of course, cars... all are absolutely THE BEST! Were it possible, I'd find a way to make sure EVERYONE had Eric's work ethic (and kind heart)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words! We sincerely appreciate you and your business.