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Jones Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome

Awesome, no pressure, no over head mark up like other dealerships. Purchased a 2024 great purchase for a great price. Jones Chevy is the place to purchase from.

Awesome

Awesome, no pressure, no over head mark up like other dealerships. Purchased a 2024 great purchase for a great price. Jones Chevy is the place to purchase from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you

The folks at Jones are very professional. They genuinely care for their customers and go above and beyond for you. You are treated as a friend

Thank you

The folks at Jones are very professional. They genuinely care for their customers and go above and beyond for you. You are treated as a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I BROUGHT A TRUCK INTO GET FIXED FOR ONE PROBLEM AND WHEN...

I BROUGHT A TRUCK INTO GET FIXED FOR ONE PROBLEM AND WHEN I GOT MY TRUCK BACK THE BRAKE LIGHT HAD STOP WORKING. WHEN I BROUGHT IT BACK THEY MADE ME PAY MORE MONEY TO RPAIR A PROBLEM I HAD NEVER HAD WHEN I FIRST BROUGHT IT IN. THIS PALCE IS A RIP OFF NEVER EVER HAVE I GONE BACK. I SHOULD HAVE CALLED THE BETTER BUREAU. GIVE DSEAERSHIPS A BAD NAME.!!!!!

I BROUGHT A TRUCK INTO GET FIXED FOR ONE PROBLEM AND WHEN...

I BROUGHT A TRUCK INTO GET FIXED FOR ONE PROBLEM AND WHEN I GOT MY TRUCK BACK THE BRAKE LIGHT HAD STOP WORKING. WHEN I BROUGHT IT BACK THEY MADE ME PAY MORE MONEY TO RPAIR A PROBLEM I HAD NEVER HAD WHEN I FIRST BROUGHT IT IN. THIS PALCE IS A RIP OFF NEVER EVER HAVE I GONE BACK. I SHOULD HAVE CALLED THE BETTER BUREAU. GIVE DSEAERSHIPS A BAD NAME.!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Jones Chevrolet

Jones Chevrolet; best place to buy a truck! Salespeople updated on new vehicles.

Jones Chevrolet

Jones Chevrolet; best place to buy a truck! Salespeople updated on new vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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7 January Service to 2018 Chevrolet Equnox

Overall a great experience at Jones Chevrolet. Everything went along smoothly without any delay. The facilities are clean and spacious. The employees are friendly and helpful throughout the process.

7 January Service to 2018 Chevrolet Equnox

Overall a great experience at Jones Chevrolet. Everything went along smoothly without any delay. The facilities are clean and spacious. The employees are friendly and helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

The staff is above and beyond! This dealership is top notch and knows how to treat a customer!

Great service!

The staff is above and beyond! This dealership is top notch and knows how to treat a customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Traveling near Sumter when engine light came on. Pulled into Jones about 3:00 on a Friday afternoon. Could not have been more pleased. Took care of my truck under warranty and gave another to continue on my trip. Bill was very helpful.

Owner

Traveling near Sumter when engine light came on. Pulled into Jones about 3:00 on a Friday afternoon. Could not have been more pleased. Took care of my truck under warranty and gave another to continue on my trip. Bill was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair my 2005 Chevy SSr

The roof, door, module failed and GM no longer carried the part. The impact of the failed part caused a safety problem because the doors could not be unlocked from the interior. I was able to procure a similar Part, but Jones Chevrolet was unable to make it work. Stacy, in the parts department did some above & beyond research and located the correct part from a private firm. Mr Robert Jones ordered the part, the service installed it, and the SSr was delivered like new! Moreover, Mr Jones said he billed me at his cost for the part. It’s service like this that’s kept me a dedicated Jones Chevrolet customer since 2002, the first year my family moved to Sumter S.C.

Repair my 2005 Chevy SSr

The roof, door, module failed and GM no longer carried the part. The impact of the failed part caused a safety problem because the doors could not be unlocked from the interior. I was able to procure a similar Part, but Jones Chevrolet was unable to make it work. Stacy, in the parts department did some above & beyond research and located the correct part from a private firm. Mr Robert Jones ordered the part, the service installed it, and the SSr was delivered like new! Moreover, Mr Jones said he billed me at his cost for the part. It’s service like this that’s kept me a dedicated Jones Chevrolet customer since 2002, the first year my family moved to Sumter S.C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Jones Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

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Engine Replacement

I?ve already contacted Jones directly about the issues I had during my last couple of visits. They responded well to my complaints.

Engine Replacement

I?ve already contacted Jones directly about the issues I had during my last couple of visits. They responded well to my complaints.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Matthew. We look forward to serving you in the future.

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Cadillac xt5

I had an amazing experience buying my new Cadillac XT5. My sales associate was Dwayne Thompson at Jones Chevrolet. He was extremely helpful towards getting me into he exact car that I wanted. This is my 4th new vehicle purchase from Jones Chevrolet within eight years. Thanks Jones Chevrolet. I will always buy from you.

Cadillac xt5

I had an amazing experience buying my new Cadillac XT5. My sales associate was Dwayne Thompson at Jones Chevrolet. He was extremely helpful towards getting me into he exact car that I wanted. This is my 4th new vehicle purchase from Jones Chevrolet within eight years. Thanks Jones Chevrolet. I will always buy from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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