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Dan Cummins Chevrolet Buick of Georgetown

(183 reviews)

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Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dan Cummins Chevrolet Buick of Georgetown from DealerRater.

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Salespeople are excellent and provide great service and

Salespeople are excellent and provide great service and attention to detail. Would highly recommend to anyone in the market for a new car.

Salespeople are excellent and provide great service and

Salespeople are excellent and provide great service and attention to detail. Would highly recommend to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star rating, Rob! We greatly appreciate your recommendation. Have a great day!

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Bought a used truck from Ian Travis.

Bought a used truck from Ian Travis. He was great to work with, patient, and very clear about everything. While purchasing a vehicle can be stressful, Ian made the experience fun. More importantly, he made sure that we found what we needed. For such a giant company, Ian made it feel personal. He isn't listed on the sales team yet, but I will return to add five stars as soon as he is. Thanks. I'll be back when it is time for my new truck.

Bought a used truck from Ian Travis.

Bought a used truck from Ian Travis. He was great to work with, patient, and very clear about everything. While purchasing a vehicle can be stressful, Ian made the experience fun. More importantly, he made sure that we found what we needed. For such a giant company, Ian made it feel personal. He isn't listed on the sales team yet, but I will return to add five stars as soon as he is. Thanks. I'll be back when it is time for my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Stan, thank you for leaving us such a wonderful review! We are thrilled that you loved your experience with Dan Cummins and Ian. We will pass along your kind words. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Have a great day!

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Dealer needs to refine and improve the procedures that

Dealer needs to refine and improve the procedures that would allow the salesperson to be more efficient and better able to manage their time. Improving the process would move the customer thru the system of buying a vehicle much quicker. JB did an outstanding job even with the roadblocks that exist under the current system..couldn’t ask for a better sales agents than JB and Deondre!!

Dealer needs to refine and improve the procedures that

Dealer needs to refine and improve the procedures that would allow the salesperson to be more efficient and better able to manage their time. Improving the process would move the customer thru the system of buying a vehicle much quicker. JB did an outstanding job even with the roadblocks that exist under the current system..couldn’t ask for a better sales agents than JB and Deondre!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 4 star review! We appreciate you being a customer and helping to share the word about us. We’re here for you anytime, and we look forward to seeing you again!

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Wonderful customer service.

Wonderful customer service. No problems and the whole process felt less stressful than any other time we purchased a vehicle.

Wonderful customer service.

Wonderful customer service. No problems and the whole process felt less stressful than any other time we purchased a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review, Sheila! We are thrilled you had a seamless purchasing experience with us at Dan Cummins. Enjoy your new vehicle!

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Wasted half a day because of low ball offers on my trade

Wasted half a day because of low ball offers on my trade in due to appraiser saying my vehicle had issues that it did not have. And when I say low ball offer I mean $10k below rough trade in. Hard telling how many other people they have taken advantage of using the same tactics. The vehicle I was purchasing was in good shape and priced right so I bought it out right instead.

Wasted half a day because of low ball offers on my trade

Wasted half a day because of low ball offers on my trade in due to appraiser saying my vehicle had issues that it did not have. And when I say low ball offer I mean $10k below rough trade in. Hard telling how many other people they have taken advantage of using the same tactics. The vehicle I was purchasing was in good shape and priced right so I bought it out right instead.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrew, thank you for bringing this matter to our attention. We have made the appropriate members of the management team aware of the situation and we will be diving further into it. Please expect to hear from us soon. We appreciate your feedback.

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I had an excellent experience.

I had an excellent experience. Everyone was professional and helpful to ensure I was able to purchase the car I picked out!

I had an excellent experience.

I had an excellent experience. Everyone was professional and helpful to ensure I was able to purchase the car I picked out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star review! We are so glad you had a great experience with us at Dan Cummins. Enjoy your new vehicle!

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Great Dealership!

Great Dealership! Would recommend to anyone. Very personable, easy to work with and they made you feel comfortable. Large selection of vehicles to choose from.

Great Dealership!

Great Dealership! Would recommend to anyone. Very personable, easy to work with and they made you feel comfortable. Large selection of vehicles to choose from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Greg, thank you for taking the time to leave us this review! We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we look forward to seeing you again!

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We had great service from Gage and the.

We had great service from Gage and the. Finance dept. They were kind and friendly and very helpful. The facility is very nice and well kept. The snack room is great! Liked the bell and pictures when a sale happens, a celebration. We really like our car and when we picked it up it was very clean and ready for travel. Thank you.

We had great service from Gage and the.

We had great service from Gage and the. Finance dept. They were kind and friendly and very helpful. The facility is very nice and well kept. The snack room is great! Liked the bell and pictures when a sale happens, a celebration. We really like our car and when we picked it up it was very clean and ready for travel. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star rating! We are so glad you had a wonderful experience with Dan Cummins and Gage. Enjoy your new vehicle!

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Good dealership to buy from.

Good dealership to buy from. Gage was an awesome salesman to work. Would recommend to anyone looking to buy a new car.

Good dealership to buy from.

Good dealership to buy from. Gage was an awesome salesman to work. Would recommend to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jerry, thank you for this 5-star review! We are thrilled to hear that you had an excellent experience with Gage and our dealership. Your recommendation means the world to us!

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Their reputation was realized as genuine from the initial

Their reputation was realized as genuine from the initial contact through the finalization of the purchase. Kaleb was very responsive to my questions and was very helpful and patient with me during my time at the dealership and afterwards when I needed clarification of the vehicle features.

Their reputation was realized as genuine from the initial

Their reputation was realized as genuine from the initial contact through the finalization of the purchase. Kaleb was very responsive to my questions and was very helpful and patient with me during my time at the dealership and afterwards when I needed clarification of the vehicle features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star review! We are so happy to hear that you had an excellent experience with Kaleb and our team! We truly appreciate your business and are here for you if you have any other questions or vehicle needs!

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