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Hyundai Eugene

(291 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
New (855) 539-8911 (855) 539-8911
Used (888) 903-9707 (888) 903-9707
Service (877) 866-0945 (877) 866-0945

Reviews

(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Impressive

Best car buying experience ever! Travis C. knows his products and listens to what you want. We will be back for our next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vehicle purchase

Everything was very straight forward and explained in full. Mark and Adam were both very helpful, knowledgeable and just made the process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seventh car

This is my seventh car from Sheppard motors, I wouldn't think of using another dealership, I'm always created with a warm smile and how may I help you and it only gets better from there. I special ordered my Ionic, Sheppard motors kept me informed every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sheppard Motors Eugene OR

Very good non-pressure sales. Accommodated my needs and schedule. Was very fair in negotiation. Followed through on everything. Easy doing business.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Adam colbert

Very satisfied with my experience, love myou new e-golf

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!!

I knew exactly what I wanted and they found it for me and gave me a great price I couldn't be happier! They also met my needs as I came here over 4 hours away so they treated my time very well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

2017 Hyundai Elantra SE

As a female, I was dreading having to purchase my first new vehicle by myself. I've had two horrible experiences in the past trying to purchase a new car from a dealership, that both resulted in me buying a used vehicle from an individual instead. My experience at Sheppard Motors, Eugene was absolutely wonderful. My salesman, Tony, was the best. I knew the minute I shook his hand that I was going to buy a car from him. I was happy from the moment I walked on the lot until I drove off in my new car. There was no pressure and all of my questions were answered. Charlie, who I signed all my paperwork with at the end of the deal was great too. Best car buying experience ever. I would refer everyone I know to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Volvo Sheppard Motors

Went in and purchased a Volvo from Tom was so pleased with the car. We went back the next week and purchased another one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SHEPPARD HYUNDAI

Theresa made us feel that she is a friend trying to get us a good deal on the car rather than a sales person trying to make a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ok for a small town dealership

Stock was limited and the guy we needed to go over the new car features as "off that day" so we didn't go over the car. Time was short anyway as the sale took longer than I expected. They give you an insurance sales pitch to try to get you to buy from them and it takes forever! Didn't like that. It felt intrusive. The called it "verifying insurance" but it was actually a way to look up your insurance with the info you provide and then they want to switch you to their carrier. Kinda slimy. Overall, the price was good and we made he deal. That was what mattered most to me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.