Reviews
Impressive
Best car buying experience ever! Travis C. knows his products and listens to what you want. We will be back for our next vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vehicle purchase
Everything was very straight forward and explained in full. Mark and Adam were both very helpful, knowledgeable and just made the process quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seventh car
This is my seventh car from Sheppard motors, I wouldn't think of using another dealership, I'm always created with a warm smile and how may I help you and it only gets better from there. I special ordered my Ionic, Sheppard motors kept me informed every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sheppard Motors Eugene OR
Very good non-pressure sales. Accommodated my needs and schedule. Was very fair in negotiation. Followed through on everything. Easy doing business.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adam colbert
Very satisfied with my experience, love myou new e-golf
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!!
I knew exactly what I wanted and they found it for me and gave me a great price I couldn't be happier! They also met my needs as I came here over 4 hours away so they treated my time very well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Hyundai Elantra SE
As a female, I was dreading having to purchase my first new vehicle by myself. I've had two horrible experiences in the past trying to purchase a new car from a dealership, that both resulted in me buying a used vehicle from an individual instead. My experience at Sheppard Motors, Eugene was absolutely wonderful. My salesman, Tony, was the best. I knew the minute I shook his hand that I was going to buy a car from him. I was happy from the moment I walked on the lot until I drove off in my new car. There was no pressure and all of my questions were answered. Charlie, who I signed all my paperwork with at the end of the deal was great too. Best car buying experience ever. I would refer everyone I know to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Volvo Sheppard Motors
Went in and purchased a Volvo from Tom was so pleased with the car. We went back the next week and purchased another one
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SHEPPARD HYUNDAI
Theresa made us feel that she is a friend trying to get us a good deal on the car rather than a sales person trying to make a sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ok for a small town dealership
Stock was limited and the guy we needed to go over the new car features as "off that day" so we didn't go over the car. Time was short anyway as the sale took longer than I expected. They give you an insurance sales pitch to try to get you to buy from them and it takes forever! Didn't like that. It felt intrusive. The called it "verifying insurance" but it was actually a way to look up your insurance with the info you provide and then they want to switch you to their carrier. Kinda slimy. Overall, the price was good and we made he deal. That was what mattered most to me.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car