Parkway Hyundai of Wilmington

Best customer service I have ever had purchasing a vehicle. Liz Kilgore surpassed all my expectations and was very knowledgeable about all the features of the 2025 Palisade had spent all the time we required to become familiar with them and how to use them. Best sales person I’ve ever worked with in my 55 years of buying a vehicle. Also, this dealership has the best finance manager on the east coast, Bob Carroll went above and beyond explaining all our options and warranties.

I wanted to purchase a new vehicle. I had previously purchased a new car from Parkway and my experience was so stress free and flawless that I had to come back. Max was my salesman and he was so helpful in helping me make my experience seamless and getting me the vehicle I wanted. I never felt pressured , if anything I felt like he was looking out for my best interest. The Bob the financial advisor was also wonderful and again informative .II have had my car for a week and have reached out to Max a few times for help and he has always been patient with me . I have to say Parkway is a nice family owned dealership that truly care for their customers.

was treated very well, all of my questions were answered. I would the dealership to my friends !

LIZ TOOK HER TIME AND WENT OVER ALL DETAILS. LIZ IS EXCELLENT EXPLANING EVERYING. VERY KNOWLEDGEABLE

Best dealership in Wilmington. Always impressed with both sales and service. Experience the Parkway Difference!

No pressure and very knowledgeable on the product line. Excellent level of inventory to choose from.

Liz was awesome in every way. We will recommend her always! Great experience. We will always suggest this dealership for professional people and really do care.

Very courteous sales personnel. Straightforward and uncomplicated transaction without any pressure. Very efficient processing. We feel that we received a good deal.

I scheduled an appointment with the service department for one of numerous recalls on my Santa Fe, and dropped my vehicle off for that repair and another two service checks related to dashboard indicator lights. I was quoted $175 for *each* diagnostic of the service lights, so I declined one. Three hours after my appointment time I called to inquire about the status and was informed that they were getting ready to start working on my vehicle. When they finally finished the recall repair and checked on the indicator, they also had a list of 8 other needs for service, many of which had been recently completed. I was informed that the diagnostic fee would not apply to any of the needed repairs, and that my bill for the $175 diagnostic fee would be $230 due to a required $30 “miscellaneous fee,” plus taxes. When I questioned the miscellaneous fee, I was told that “everyone pays it.” The service person assigned to me knew nothing about the cost of each individual repair of the $2000+ list provided, and could provide no further information. Do you want honest, up front, efficient service? Do not go here!

I recently traded in my Hyundai Sonata and purchased a new 2024 Tucson Hybrid from Parkway Hyundai in Wilmington NC. The sales agent Liz K did an exceptional job in completing my transaction. I highly recommend her for all she has done making this experience a positive one. Nancy Roach