Reviews
Write a reviewHorrible customer service
I have been lied to by the service department and they dont bother to check off manfacturer dealer warranty checklist every time i have my car serviced
Horrible customer service
I have been lied to by the service department and they dont bother to check off manfacturer dealer warranty checklist every time i have my car serviced
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We would like to have a better understanding about your experience. Please reach out to us at (406) 549-5178 at your earliest convenience and we will do our best to resolve this with you. Thank you, Justin GM (406) 549-5178
DO NOT BUY FROM THIS DEALERSHIP
I recently bought a vehicle from Missoula Nissan and Hyudai. I will never ever do business here and will make sure my friends don't either! I was promised a sensor would be fixed and it was fixed half way and the rest was up to me to pay for. I was also promised a spare key with a FOB, and was scammed from that too. They claimed it was in a desk for two months and failed to give it to me before they lost it, so I ended up paying $200 to get a spare programmed! The customer service is ridiculous, very poor and rude! Even the general manager is a joke, has no manners or integrity! As I quote, when discussing sensor problems and he laughs ?You bought it as is? and told me to deal with it! DO NOT BUY FROM THIS DEALERSHIP.
DO NOT BUY FROM THIS DEALERSHIP
I recently bought a vehicle from Missoula Nissan and Hyudai. I will never ever do business here and will make sure my friends don't either! I was promised a sensor would be fixed and it was fixed half way and the rest was up to me to pay for. I was also promised a spare key with a FOB, and was scammed from that too. They claimed it was in a desk for two months and failed to give it to me before they lost it, so I ended up paying $200 to get a spare programmed! The customer service is ridiculous, very poor and rude! Even the general manager is a joke, has no manners or integrity! As I quote, when discussing sensor problems and he laughs ?You bought it as is? and told me to deal with it! DO NOT BUY FROM THIS DEALERSHIP.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
While we strive to make every customer happy unfortunately we can't provide a warranty on the vehicle forever. We promised to fix the airbag light which was on at the time you purchased it. We did fix it and three months later another part failed.I did not laugh at you when I spoke to you I asked you why you were upset with us for not replacing a part that failed three months after the original part that was broken when you purchased the vehicle was replaced. I always strive to be courteous in personal and professional life.There is no way to win an argument with a customer and I'm sorry that your experience hasn't been what you expected.
Recently Purchased 2014 Nissan Frontier CC
I was quite pleased with Mark Long and Missoula Nissan. I'm glad I purchased this vehicle from them. Great sales team.
Recently Purchased 2014 Nissan Frontier CC
I was quite pleased with Mark Long and Missoula Nissan. I'm glad I purchased this vehicle from them. Great sales team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase