Reviews
Technician was thorough in tracking down a solution and
Technician was thorough in tracking down a solution and writing a report that was detailed and understandable. Kudos to him. Katie was easy to work with, polite and professional, and kept us informed of the progress of the work and the results. She is great. Waiting room was comfortable and clean. Positive experience from beginning to end. Wish, however, the location was not so far away.
Technician was thorough in tracking down a solution and
Technician was thorough in tracking down a solution and writing a report that was detailed and understandable. Kudos to him. Katie was easy to work with, polite and professional, and kept us informed of the progress of the work and the results. She is great. Waiting room was comfortable and clean. Positive experience from beginning to end. Wish, however, the location was not so far away.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cheryl, we're delighted to hear about your positive experience with our team at Tonkin Alfa Romeo! It's great that Katie and the technician provided excellent service. We appreciate your feedback on the location and hope to see you again soon!
Comfortable waiting room.
Comfortable waiting room. Pleasant staff. Good service. A good experience over all. Thank you Alfa Romeo dealer.
Comfortable waiting room.
Comfortable waiting room. Pleasant staff. Good service. A good experience over all. Thank you Alfa Romeo dealer.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had a comfortable and pleasant experience with our team at Tonkin Alfa Romeo. Thank you for the kind words, and we look forward to serving you again in the future!
Very nice and was able to loan me a rental car as I
Very nice and was able to loan me a rental car as I didn't have another one to use while my car got recalls worked on , but Alfa said 2 recalls would take just about 3 hrs max and they had my car for 2 whole weeks (So thank goodness I had Alfa Tenale to use while waiting). I also was very disappointed that I detailed their loaner car before bringing it back but they didn't do a thing to my car for the 2 weeks they had it, still dirty and they even left it with a dead battery that they had to jump start before I left with it and it died and wouldn't restart when I got home. It's an Alfa- They should know if not driven for a day or two battery died- so why would they not put it on charger before I came, as they knew what day I was coming to finally get it back yet I had to wait for my dirty dead car to get jumped before I could take it back home. 5 star place would have washed my car and had it charged and ready to go when I arrived 2 weeks later. At least I didn't have to pay for anything...
Very nice and was able to loan me a rental car as I
Very nice and was able to loan me a rental car as I didn't have another one to use while my car got recalls worked on , but Alfa said 2 recalls would take just about 3 hrs max and they had my car for 2 whole weeks (So thank goodness I had Alfa Tenale to use while waiting). I also was very disappointed that I detailed their loaner car before bringing it back but they didn't do a thing to my car for the 2 weeks they had it, still dirty and they even left it with a dead battery that they had to jump start before I left with it and it died and wouldn't restart when I got home. It's an Alfa- They should know if not driven for a day or two battery died- so why would they not put it on charger before I came, as they knew what day I was coming to finally get it back yet I had to wait for my dirty dead car to get jumped before I could take it back home. 5 star place would have washed my car and had it charged and ready to go when I arrived 2 weeks later. At least I didn't have to pay for anything...
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Tonkin Alfa Romeo, Vicki. We apologize for the inconvenience caused by the extended recall service and condition of your vehicle upon return. Your feedback is valuable, and we'll work on improving our processes to ensure a better experience next time. We're glad we could provide a loaner car during this period, but please feel free to reach out if there's anything else we can do!
Was able to get an appointment in a reasonable time.
Was able to get an appointment in a reasonable time. Communication was great and work performed as needed. Nice facility and helpful knowledgeable staff.
Was able to get an appointment in a reasonable time.
Was able to get an appointment in a reasonable time. Communication was great and work performed as needed. Nice facility and helpful knowledgeable staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a positive experience with our team at Tonkin Alfa Romeo! It's great to know the communication and service met your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!
Katie was awesome to work with and made sure I was
Katie was awesome to work with and made sure I was informed on how my vehicle was performing. And hat's off to the tech who worked on it, electrical troubles shooting is a B....! Thank you
Katie was awesome to work with and made sure I was
Katie was awesome to work with and made sure I was informed on how my vehicle was performing. And hat's off to the tech who worked on it, electrical troubles shooting is a B....! Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Katie and our team at Tonkin Alfa Romeo provided you with excellent service. We'll be sure to pass on your appreciation to the tech as well!
Very easy to schedule the recall visit and the staff
Very easy to schedule the recall visit and the staff were professional and kept me informed the entire time.
Very easy to schedule the recall visit and the staff
Very easy to schedule the recall visit and the staff were professional and kept me informed the entire time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that scheduling your recall visit was a breeze and our Tonkin Alfa Romeo team kept you well-informed throughout the process. Thank you for sharing your experience!
Bradley was prompt in getting my car in for its service.
Bradley was prompt in getting my car in for its service. Work as completed quickly. A job well done.
Bradley was prompt in getting my car in for its service.
Bradley was prompt in getting my car in for its service. Work as completed quickly. A job well done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to know you had a great experience with Bradley at Tonkin Alfa Romeo. Thanks for trusting us to meet your car's needs!
Lucas was quite literally the best experience I’ve ever
Lucas was quite literally the best experience I’ve ever had in customer service, period. This was my first time ever in a car dealership ready to buy, and he makes the process so seamless and easy to understand. I appreciated how direct and to the point he was . My dad and I were well taken care of and walked out with an amazing deal for a used Hyundai Sonata. I HIGHLY! recommend coming here with any trade or used car needs. 100/10!
Lucas was quite literally the best experience I’ve ever
Lucas was quite literally the best experience I’ve ever had in customer service, period. This was my first time ever in a car dealership ready to buy, and he makes the process so seamless and easy to understand. I appreciated how direct and to the point he was . My dad and I were well taken care of and walked out with an amazing deal for a used Hyundai Sonata. I HIGHLY! recommend coming here with any trade or used car needs. 100/10!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cassie, we're delighted to know that Lucas made your first car buying experience seamless and easy at Alfa Romeo at Ron Tonkin. Thanks for the high recommendation! Enjoy your Hyundai Sonata!
Evan was great.
Evan was great. Very helpful and pleasant . He defended helped to make the white process easy.
Evan was great.
Evan was great. Very helpful and pleasant . He defended helped to make the white process easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that Evan provided excellent service. Thank you for choosing Alfa Romeo at Ron Tonkin!
Ask for Chris at the Portland Genesis Alpha Romero
Ask for Chris at the Portland Genesis Alpha Romero dealership on Canyon Road. I learned that it is a dream to shop for a used car of any variety at a fancy car dealership…. Trained gentlemen salesmen and the bar is raised for the showroom… inviting. No pushy salesmen. I love my new used car. Chris helped me get through the paperwork with patience and kindness.
Ask for Chris at the Portland Genesis Alpha Romero
Ask for Chris at the Portland Genesis Alpha Romero dealership on Canyon Road. I learned that it is a dream to shop for a used car of any variety at a fancy car dealership…. Trained gentlemen salesmen and the bar is raised for the showroom… inviting. No pushy salesmen. I love my new used car. Chris helped me get through the paperwork with patience and kindness.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted that Chris and our team at Alfa Romeo at Ron Tonkin made your car-buying experience a dream come true! We strive for excellent service, so it's great to see this reflected in your visit. Enjoy the ride in your new car!