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Bob Brady Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Used Car Purchase

My experience at Bob Brady Auto Mall was exceptional. Definitely the perfect place to buy a new or used car. Jackie Y.....you rock! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic facilities and professional personnel

My wife, Jackie, and I were very pleased with the atmosphere at Bob Brady Auto Mall. The show room and service area are extremely modern and very well maintained. We were even more satisfied with the professionalism that was exhibited by the entire staff. Our salesperson, Ryan Gaines did a great job and has a wonderful personality. He was patient with us. We had our 4 year old granddaughter with us and he interacted with her and still did his job of providing us with the answers we were looking for. Rey Rodriquez, the financing officer, took very good care of us and did a fantastic job of explaining all the activities that had to take place to close the sale. Overall, the atmosphere was such that we felt very welcome and appreciated. Whomever is responsible for personnel selection and hiring is doing their job. Our experience at Bob Brady Auto Mall was very positive and I am sure we will be recommending the dealership to our friends and acquaintances. Neal and Jackie Loveall Warrensburg, Illinois

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a new car

I bought a new Jeep from Jackie Yard and it was a great experience. She sat and talked with us during the waiting process, and even entertained my 9 year old who is very impatient. I have told all friends and family how wonderful this place was, it was well worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome - friendly auto dealer

We had a great experience at Bob Brady Auto Mall. Their customer service was awesome. They were not pushy at all. Found our family the perfect vehicle that was within our budget -including the extras that we wished we could have. Our personal sales representative was awesome. Chantell Hilton is a great represenative of this dealership - I would highly recommend her to anyone looking to buy a car/truck or van. Friendly - helpful and willing to go the extra mile to help us find the perfect vehicle for our families needs. I would recommend this dealer to anyone looking to help rebuild their credit - or even begin their credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Patience and Willingness to work with you....

I recently purchased a 2012 Jeep Liberty and had the opportunity to work with Michael MCcoy from the Bob Brady Dealership. I found Michael and his sales team to be very patient and willing to work with me through out the entire process. I did not get the High Pressure sales approach that you sometimes find with dealerships. What I even found even more gratifying is the fact that Michael apparently valued my time as a customer. He would actually jog back into the building if we needed something or needed to get another key to show me a vehicle. Sometimes you get the whole "YOUR ON MY TIME" attitude when you go to larger city dealerships as they walk around slowly and make you wait and wait, wondering if they are ever coming back. That was not the case here! When it came time to put the deal together, Michael kept me apprised along the process and actually spent a lot of time walking me through the process, not just letting me set in the show room floor for hours while they sit behind close doors working on the "deal". Long story short, I felt Bob Brady and Michael all made me feel like they cared, wanted to do business with me and showed professionalism and compassion throughout the whole process!!! THANK YOU!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I'M SO HAPPY !!!!!!!

When I Applied For A Car Loan I Didn't Think I Would get one then Jackie Called Me From The Dealer Ship to set a Time to meet with me and go over my option.I was skeptical at first but she said she could help me just bring a few documents from home.When I arrived I found the service to be very exceptional and the Staff to be very Friendly.and when all was said and done I got a Brand new car with the payments that i could afford.And I would recommend this Car Dealer Ship to Anyone that is looking for a vechicle. P.S Thank You Jackie For Everything Sincerly Don Coffey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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review & win' weekly drawing

i would like to compliment jackie yard on her great presentation on seliing me my new car very polite and friendly we need more people like her at dealerships to improve customer relations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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bought a new dodge caravan

very friendly service will definetly go back. jackie was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ms. Cathryn Norman

I was very happy with the smoothness in getting my new car. Heather was more than happy to provide the assortment of cars I was looking for and helped in letting me make the best decision. Thank you soo much Heather.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car

I was impressed with the help we recieved from Chantel Hilton. Chantel was very helpful in helping us pick out a new vehicle vs a used one. I usually do not drive 2 hours to purchase a vehicle, but under our circumstances it was well worth it. I want to say thank you to Chantel and the staff. I will be sending people your way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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