Reviews
Write a reviewAndrew Wooddell
Had a great experience buying my car from Bob Brady's Auto Mall. We had a newer car sales man, but we appreciate his time, effort and knowledge. He was the only one that has never told us what we wanted to here. Told us what the car had to over and never did push anything on us. We appreciate everything he helpe us with. Now I am riding in my New Tuscan. Thanks Andrew Wooddell
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT DEALERSHIP,GREAT CUSTOMER SERVICE
ROBERT TAYLOR IS A VERY NICE AND CARING SALESMAN MY WIFE AND A WHERE TREATED WITH A GOOD DEAL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan Gaines was great to work with
we drove from St.Louis to Decatur to see a car we found on the internet. We found what we were looking for and had great service. Thank you Ryan Gaines!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
best internet sales experience!
It's really true - the small-town dealers really do try harder in price AND service. The guys at Bob Brady Automall outdid all the big-city mega-advertised dealers in my internet-deal for a new 2013 Honda Pilot. Their price was way better, and online communication with Daniel Kee was excellent. Above and beyond the call of duty! We looked at several different makes and models before settling on the Honda Pilot. Daniel Kee researched them all and gave me the best price of anyone on the internet with each make and model! The automall-concept means you can compare many makes and models at Bob Brady. The paperwork only took an hour, including Honda Financing, vehicle inspection, manuals overview and warranty service. I'll be back to Bob Brady for my next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great People, Great Service!
The overall quality of service of this place is awesome! Shawn Woods and Steve Gensler did an amazing job making sure I was taken care of. You couldn't ask for a better representation of customer service. I love my new Dodge Dart! Thanks guys, YOU ROCK!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Brady Hyundai experience
Mike and Joe are great to work with in the buying process. They really want to help the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Brady Dodge, a great place to buy a new car!
We bought a new 2014 Jeep Patriot, and the buying experience was very enjoyable and professional. Robert Taylor was our saleman and he really went out of his way to help us find the right car to fit our needs and budget. Robert helped us through the process and made sure we understood how to use the features of our new car. This is a one of the best new car buying experiences we have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
I was very pleased with the service that Mike Mayor gave me. I told him what I wanted and selected a couple vehicles to test drive. When I knew what I wanted, he was easy to work with to get the numbers where I needed them to be. Mike was able to get me into my dream car. I have been happy ever since. I would recommend Mike Mayor to anybody that I come across looking to buy a car. PC12312011
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service,Friendly
Was very pleased with our salesperson, was very helpful and informative. Had a good experience with the purchase of our car. Wasn't expecting to walk away with a car at the time we went in, but we felt at ease with our choice. We had a small problem with our car and when we came back they were more than willing to help us with checking it out and fixing the problem right away. Will definitely recommend to others about the good service we got.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Blownway!!!
My experience at Bob Brady Auto Mall was excellent!! I was greeted by my Credit Specailist Kasara Welch she was very informative and helpful of my car buying needs!! Thanks to her knowlege and willingness togo the extra mile to help her customers I will be doing my future vehicle purchasing at Bob Brady's, the staff made the process very smooth and fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase