Reviews
Write a reviewKim Choatie
I have bought 2 vehicles from Bob Brady's. Drove 2.5 hours to do so. Kim Choatie was the sales person and she was very proffesional,knowledgeable and courteous. She sold me both vehicles and if working there she will mist likely sell me my next one. Very pleasant experience both times.
Kim Choatie
I have bought 2 vehicles from Bob Brady's. Drove 2.5 hours to do so. Kim Choatie was the sales person and she was very proffesional,knowledgeable and courteous. She sold me both vehicles and if working there she will mist likely sell me my next one. Very pleasant experience both times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck service for my Dodge Ram...Bob Brady Auto
Wonderful customer service! Always thrilled! They go out of their way to make sure my truck is complete. I appreciate their communication and updates. Very pleased.
Truck service for my Dodge Ram...Bob Brady Auto
Wonderful customer service! Always thrilled! They go out of their way to make sure my truck is complete. I appreciate their communication and updates. Very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
#1 service for over 20 years 😀👏🏻
Excellent service for over 20 years thanks for your taking care of me and all of my vehicles…& fitting me in on just a two day notice. You’re the best!
#1 service for over 20 years 😀👏🏻
Excellent service for over 20 years thanks for your taking care of me and all of my vehicles…& fitting me in on just a two day notice. You’re the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
5 star treatment
Kim was the best! She kept in constant contact and quickly gathered info for our financing which made for a speedy transaction. She did everything she could to make happy customers! 5 star treatment
5 star treatment
Kim was the best! She kept in constant contact and quickly gathered info for our financing which made for a speedy transaction. She did everything she could to make happy customers! 5 star treatment
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BOB BRADY AUTO MALL’S THE BEST
This is Katrina Wells/DESTINED911 😈🤟🏽 What can I say! Thank you Bob Brady Auto Mall for our vehicles! WE LOVE THEM! Steve Gensler, Jennifer Cunningham Bell, and Brandon Lynch made MAGIC happen! My Wife Modeezol had her Rubicon built from scratch and boy is it made for FUN! The Mercedes is LIT!!!!! SO LIT🔥🔥🔥🔥🔥! It just don’t get no better than this dealership! They treat everyone like family! We’re Bob Brady Customers for LIFE! LETS GO!!!!!!!! #PowerCouplesRule Bob Brady Auto Mall #bobbradyautomall
BOB BRADY AUTO MALL’S THE BEST
This is Katrina Wells/DESTINED911 😈🤟🏽 What can I say! Thank you Bob Brady Auto Mall for our vehicles! WE LOVE THEM! Steve Gensler, Jennifer Cunningham Bell, and Brandon Lynch made MAGIC happen! My Wife Modeezol had her Rubicon built from scratch and boy is it made for FUN! The Mercedes is LIT!!!!! SO LIT🔥🔥🔥🔥🔥! It just don’t get no better than this dealership! They treat everyone like family! We’re Bob Brady Customers for LIFE! LETS GO!!!!!!!! #PowerCouplesRule Bob Brady Auto Mall #bobbradyautomall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
More Lies
Never fix anything Just more bs Have my new jeep a week then only make matters worse But bob brady maintains everything working as designed
More Lies
Never fix anything Just more bs Have my new jeep a week then only make matters worse But bob brady maintains everything working as designed
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Routine Service Visit
Was able to schedule my oil change and tire rotation only a week out from when I called, and did a thorough and quick job once there. They have a snack bar, and the kind lady there provided coffee and chips courtesy of the dealership.
Routine Service Visit
Was able to schedule my oil change and tire rotation only a week out from when I called, and did a thorough and quick job once there. They have a snack bar, and the kind lady there provided coffee and chips courtesy of the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my challenger!
Contacted dealership Friday Morning, spoke to Brandon about Scat Pak Challenger on their lot. By early afternoon had deal finalized. Very satisfied with deal. Rey in F&I was great. Smoothest car deal I’ve done in years
Love my challenger!
Contacted dealership Friday Morning, spoke to Brandon about Scat Pak Challenger on their lot. By early afternoon had deal finalized. Very satisfied with deal. Rey in F&I was great. Smoothest car deal I’ve done in years
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do not ever go here
They are the worst service department ever, it is worth driving farther to get your car fixed. They are very expensive so you would think the service would be professional, this is not the case. They lost my information more than once, do not call back, and when you call them back to see what is going on their rude.
Do not ever go here
They are the worst service department ever, it is worth driving farther to get your car fixed. They are very expensive so you would think the service would be professional, this is not the case. They lost my information more than once, do not call back, and when you call them back to see what is going on their rude.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Customer Service
Wow this is my third Jeep so I have had several interactions with Bob Brady service department and each time it has been consistently a great experience. What makes it great is from the first call to make the appointment to dropping the vehicle off then returning to pick my vehicle up everyone is nice. Amazing customer service goes along way. You would think over the many years I might have one bad visit but that is not the case. I continued to be Wow’d by their great customer service and passion to make it a good visit each time. They even follow up to make sure the service call was done to my satisfaction and it has been consistent. I love that they care so much. I even drive down from Chicago to go here over having a difficult time in a big city. I am from Decatur, so it it convenient when I visit.
Fantastic Customer Service
Wow this is my third Jeep so I have had several interactions with Bob Brady service department and each time it has been consistently a great experience. What makes it great is from the first call to make the appointment to dropping the vehicle off then returning to pick my vehicle up everyone is nice. Amazing customer service goes along way. You would think over the many years I might have one bad visit but that is not the case. I continued to be Wow’d by their great customer service and passion to make it a good visit each time. They even follow up to make sure the service call was done to my satisfaction and it has been consistent. I love that they care so much. I even drive down from Chicago to go here over having a difficult time in a big city. I am from Decatur, so it it convenient when I visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
