Skip to main content

Bob Brady Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Kim Choatie

I have bought 2 vehicles from Bob Brady's. Drove 2.5 hours to do so. Kim Choatie was the sales person and she was very proffesional,knowledgeable and courteous. She sold me both vehicles and if working there she will mist likely sell me my next one. Very pleasant experience both times.

Kim Choatie

I have bought 2 vehicles from Bob Brady's. Drove 2.5 hours to do so. Kim Choatie was the sales person and she was very proffesional,knowledgeable and courteous. She sold me both vehicles and if working there she will mist likely sell me my next one. Very pleasant experience both times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Truck service for my Dodge Ram...Bob Brady Auto

Wonderful customer service! Always thrilled! They go out of their way to make sure my truck is complete. I appreciate their communication and updates. Very pleased.

Truck service for my Dodge Ram...Bob Brady Auto

Wonderful customer service! Always thrilled! They go out of their way to make sure my truck is complete. I appreciate their communication and updates. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

#1 service for over 20 years 😀👏🏻

Excellent service for over 20 years thanks for your taking care of me and all of my vehicles…& fitting me in on just a two day notice. You’re the best!

#1 service for over 20 years 😀👏🏻

Excellent service for over 20 years thanks for your taking care of me and all of my vehicles…& fitting me in on just a two day notice. You’re the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

5 star treatment

Kim was the best! She kept in constant contact and quickly gathered info for our financing which made for a speedy transaction. She did everything she could to make happy customers! 5 star treatment

5 star treatment

Kim was the best! She kept in constant contact and quickly gathered info for our financing which made for a speedy transaction. She did everything she could to make happy customers! 5 star treatment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

BOB BRADY AUTO MALL’S THE BEST

This is Katrina Wells/DESTINED911 😈🤟🏽 What can I say! Thank you Bob Brady Auto Mall for our vehicles! WE LOVE THEM! Steve Gensler, Jennifer Cunningham Bell, and Brandon Lynch made MAGIC happen! My Wife Modeezol had her Rubicon built from scratch and boy is it made for FUN! The Mercedes is LIT!!!!! SO LIT🔥🔥🔥🔥🔥! It just don’t get no better than this dealership! They treat everyone like family! We’re Bob Brady Customers for LIFE! LETS GO!!!!!!!! #PowerCouplesRule Bob Brady Auto Mall #bobbradyautomall

BOB BRADY AUTO MALL’S THE BEST

This is Katrina Wells/DESTINED911 😈🤟🏽 What can I say! Thank you Bob Brady Auto Mall for our vehicles! WE LOVE THEM! Steve Gensler, Jennifer Cunningham Bell, and Brandon Lynch made MAGIC happen! My Wife Modeezol had her Rubicon built from scratch and boy is it made for FUN! The Mercedes is LIT!!!!! SO LIT🔥🔥🔥🔥🔥! It just don’t get no better than this dealership! They treat everyone like family! We’re Bob Brady Customers for LIFE! LETS GO!!!!!!!! #PowerCouplesRule Bob Brady Auto Mall #bobbradyautomall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

More Lies

Never fix anything Just more bs Have my new jeep a week then only make matters worse But bob brady maintains everything working as designed

More Lies

Never fix anything Just more bs Have my new jeep a week then only make matters worse But bob brady maintains everything working as designed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Routine Service Visit

Was able to schedule my oil change and tire rotation only a week out from when I called, and did a thorough and quick job once there. They have a snack bar, and the kind lady there provided coffee and chips courtesy of the dealership.

Routine Service Visit

Was able to schedule my oil change and tire rotation only a week out from when I called, and did a thorough and quick job once there. They have a snack bar, and the kind lady there provided coffee and chips courtesy of the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Love my challenger!

Contacted dealership Friday Morning, spoke to Brandon about Scat Pak Challenger on their lot. By early afternoon had deal finalized. Very satisfied with deal. Rey in F&I was great. Smoothest car deal I’ve done in years

Love my challenger!

Contacted dealership Friday Morning, spoke to Brandon about Scat Pak Challenger on their lot. By early afternoon had deal finalized. Very satisfied with deal. Rey in F&I was great. Smoothest car deal I’ve done in years

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Do not ever go here

They are the worst service department ever, it is worth driving farther to get your car fixed. They are very expensive so you would think the service would be professional, this is not the case. They lost my information more than once, do not call back, and when you call them back to see what is going on their rude.

Do not ever go here

They are the worst service department ever, it is worth driving farther to get your car fixed. They are very expensive so you would think the service would be professional, this is not the case. They lost my information more than once, do not call back, and when you call them back to see what is going on their rude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Fantastic Customer Service

Wow this is my third Jeep so I have had several interactions with Bob Brady service department and each time it has been consistently a great experience. What makes it great is from the first call to make the appointment to dropping the vehicle off then returning to pick my vehicle up everyone is nice. Amazing customer service goes along way. You would think over the many years I might have one bad visit but that is not the case. I continued to be Wow’d by their great customer service and passion to make it a good visit each time. They even follow up to make sure the service call was done to my satisfaction and it has been consistent. I love that they care so much. I even drive down from Chicago to go here over having a difficult time in a big city. I am from Decatur, so it it convenient when I visit.

Fantastic Customer Service

Wow this is my third Jeep so I have had several interactions with Bob Brady service department and each time it has been consistently a great experience. What makes it great is from the first call to make the appointment to dropping the vehicle off then returning to pick my vehicle up everyone is nice. Amazing customer service goes along way. You would think over the many years I might have one bad visit but that is not the case. I continued to be Wow’d by their great customer service and passion to make it a good visit each time. They even follow up to make sure the service call was done to my satisfaction and it has been consistent. I love that they care so much. I even drive down from Chicago to go here over having a difficult time in a big city. I am from Decatur, so it it convenient when I visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 1235 reviews