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Walt Massey Chevrolet GMC Columbia

(159 reviews)
Visit Walt Massey Chevrolet GMC Columbia
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (601) 633-4827 (601) 633-4827
Used (601) 633-4830 (601) 633-4830
Service (601) 633-4825 (601) 633-4825

Inventory

See all 125 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2022.
At Walt Massey Chevrolet GMC in Columbia, we’re here to make your car-buying experience exceptional. From the reliable Chevrolet Silverado to the rugged GMC Sierra and a wide selection of trusted pre-owned vehicles, we have something for everyone. Our customer-focused team is dedicated to helping you find the perfect vehicle with ease and confidence. Plus, our GM-certified service center ensures your vehicle stays road-ready for years to come. Visit Walt Massey Chevrolet GMC in Columbia today and discover why so many drivers choose us for quality, value, and unmatched service.
We're A Trusted Chevy Buick GMC Dealer In Columbia

Service center

Phone number (601) 633-4825

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Massey Chevrolet GMC Columbia from DealerRater.

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They are efficient and very polite to the customer and

They are efficient and very polite to the customer and make sure to try and save the customer money if possible

They are efficient and very polite to the customer and

They are efficient and very polite to the customer and make sure to try and save the customer money if possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It was great!

It was great! Everything went smoothly and in good time...the whole experience was great Everything went smoothly and in good time...the whole experience was super great

It was great!

It was great! Everything went smoothly and in good time...the whole experience was great Everything went smoothly and in good time...the whole experience was super great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic to hear everything went smoothly and right on time. We’re glad the entire experience stood out in such a positive way and appreciate you taking a moment to share it. Looking forward to your next visit!

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I had a recall and they got me in right away and had it

I had a recall and they got me in right away and had it fixed within an hour or two.

I had a recall and they got me in right away and had it

I had a recall and they got me in right away and had it fixed within an hour or two.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad to hear we were able to get you in quickly and take care of the recall without delay. Thanks for sharing your experience — we appreciate you!

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I had great service.

I had great service. Everything was completed as asked . I will be back for another service

I had great service.

I had great service. Everything was completed as asked . I will be back for another service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad to hear everything was taken care of just the way you needed. We appreciate you trusting the team and look forward to seeing you again at your next service.

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I found the staff to be friendly and very knowledgeable.

I found the staff to be friendly and very knowledgeable. The service was exceptional and timely,

I found the staff to be friendly and very knowledgeable.

I found the staff to be friendly and very knowledgeable. The service was exceptional and timely,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear the team made such a positive impression. Friendly, knowledgeable staff and timely service are exactly what we aim for, and we’re glad it came through during your visit. Looking forward to helping again next time.

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No problem with my vehicle, so far, good job.

No problem with my vehicle, so far, good job. Friendly, helpful staff keep it up.

No problem with my vehicle, so far, good job.

No problem with my vehicle, so far, good job. Friendly, helpful staff keep it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear everything is running well so far. The team will appreciate the shout-out — they work hard to stay friendly and helpful. Thanks for the encouragement!

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There was a mix up between the person that took my call,

There was a mix up between the person that took my call, the service writer didn’t get the message till late that afternoon, but we got it worked out, my truck was finished earlier than expected.

There was a mix up between the person that took my call,

There was a mix up between the person that took my call, the service writer didn’t get the message till late that afternoon, but we got it worked out, my truck was finished earlier than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this. Sorry for the mix-up on the initial message — that’s not the kind of hiccup we want you to deal with. Glad to hear the team was able to get everything sorted out and even finish your truck earlier than expected. We appreciate your patience and are glad it worked out in the end.

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Very nice and quick Nice lounge room to wait It was

Very nice and quick Nice lounge room to wait It was very good Great service department

Very nice and quick Nice lounge room to wait It was

Very nice and quick Nice lounge room to wait It was very good Great service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear you had a quick, comfortable visit and enjoyed our lounge while you waited! Thanks for the kind words about our service team!

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Did not like the way they treated me and didn’t want to

Did not like the way they treated me and didn’t want to give my truck back till extended warranty paid said they would hold it

Did not like the way they treated me and didn’t want to

Did not like the way they treated me and didn’t want to give my truck back till extended warranty paid said they would hold it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re very sorry to hear about your experience and how you felt treated during your visit. That’s not the level of respect or communication we expect from our team. We’d like the opportunity to look into this further and make things right—please reach out to our GM, Travis, who would like to discuss this matter.

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The staff was helpful and courteous.

The staff was helpful and courteous. I was pleased that I got an appointment for the repairs so soon.

The staff was helpful and courteous.

The staff was helpful and courteous. I was pleased that I got an appointment for the repairs so soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team was helpful and accommodating with your repair appointment! It’s great knowing we could get you in quickly and take care of your needs.

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See all 159 reviews