Reviews
Write a reviewNever even took time to reply.
Never even took time to reply. Best not to waste your time. Since they do not care to reply to simple questions, a purchase would be disastrous !!!
Never even took time to reply.
Never even took time to reply. Best not to waste your time. Since they do not care to reply to simple questions, a purchase would be disastrous !!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Easy!
I’ve gotten all of my Lexus RX 350 vehicles from AutoUse for years. Such an easy and quick transaction. Quick turnaround. Definitely check them out!
Easy!
I’ve gotten all of my Lexus RX 350 vehicles from AutoUse for years. Such an easy and quick transaction. Quick turnaround. Definitely check them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad Experience
I'm a past customer of Bill DeLuca who owns this dealership. I bought a gorgeous LeSabre years ago at Woodworth, then a Lucurne at their Haverhill location 3 years ago. My purchase of the leSabre was awesome, as well as with the Lucerne, but both those cars ended up a money pit. I went to Auto Use last weekend, it was very bitter cold out and windy. I attempted to assess a Lincoln MKZ and then a Buick Lacrosse. On BOTH cars, the seat heaters were NOT working, and the power controls for the Lincoln driver seat were pretty much in shabby shape. The sales man Dave Parker was OK, telling me they could fix those seats and heaters for me. Well, they should've been tested/fixed BEFORE being put on the lot for sale! I walked away. I'll do my future business with other than DeLuca in the future.
Bad Experience
I'm a past customer of Bill DeLuca who owns this dealership. I bought a gorgeous LeSabre years ago at Woodworth, then a Lucurne at their Haverhill location 3 years ago. My purchase of the leSabre was awesome, as well as with the Lucerne, but both those cars ended up a money pit. I went to Auto Use last weekend, it was very bitter cold out and windy. I attempted to assess a Lincoln MKZ and then a Buick Lacrosse. On BOTH cars, the seat heaters were NOT working, and the power controls for the Lincoln driver seat were pretty much in shabby shape. The sales man Dave Parker was OK, telling me they could fix those seats and heaters for me. Well, they should've been tested/fixed BEFORE being put on the lot for sale! I walked away. I'll do my future business with other than DeLuca in the future.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
These people are a bunch of crooks and I advise anyone to...
These people are a bunch of crooks and I advise anyone to not only not due business with them but run away, VERY FAST!!!!!!!!!! They give used car dealers and lenders a bad name.
These people are a bunch of crooks and I advise anyone to...
These people are a bunch of crooks and I advise anyone to not only not due business with them but run away, VERY FAST!!!!!!!!!! They give used car dealers and lenders a bad name.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair