Reviews
Robert the service advisor was very good.
Robert the service advisor was very good. Prompt and knowledgeable Car was ready on time
Robert the service advisor was very good.
Robert the service advisor was very good. Prompt and knowledgeable Car was ready on time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this wonderful review, M!
Compared to Audi Pembroke Pines it is very lackluster.
Compared to Audi Pembroke Pines it is very lackluster. The wait area has no water or snacks. The advisor was nice but the overall customer service is not what I expect from a luxury dealership in the heart of Fort Lauderdale. It feels very corporate and customers are just a number.
Compared to Audi Pembroke Pines it is very lackluster.
Compared to Audi Pembroke Pines it is very lackluster. The wait area has no water or snacks. The advisor was nice but the overall customer service is not what I expect from a luxury dealership in the heart of Fort Lauderdale. It feels very corporate and customers are just a number.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We thank you for sharing your recent experience with us, Isabell! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.
I was looking for the Audi Q3 and contacted Fort
I was looking for the Audi Q3 and contacted Fort Lauderdale Audi. I met with Devon Stone. She was wonderful. Very patient, knowledgeable and so helpful. Also met with the manager, Steve Catalo. He was also wonderful. No pressure and made me feel very comfortable. So nice to find that. It is rare these days. I would not hesitate to purchase another car from Devon again. I thank them both so much!
I was looking for the Audi Q3 and contacted Fort
I was looking for the Audi Q3 and contacted Fort Lauderdale Audi. I met with Devon Stone. She was wonderful. Very patient, knowledgeable and so helpful. Also met with the manager, Steve Catalo. He was also wonderful. No pressure and made me feel very comfortable. So nice to find that. It is rare these days. I would not hesitate to purchase another car from Devon again. I thank them both so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this positive feedback, Marie!
My husband and I were browsing for our possible first
My husband and I were browsing for our possible first electric vehicle yesterday and we went into Audi and were immediately greeted and helped by Christian Pimenta. He explain the EV options and showed us all the cars combos on lot. While trying to stay within a budget, Christian and sales manager Steve found an option at a sister location, Christian went to pick up the vehicle for us to see and we loved it. The numbers on that deal worked for us and we are so happy with our new car. The whole experience was smooth and pleasant. Christian explained everything about my new vehicle and was so kind and helpful throughout the whole process. Highly recommend
My husband and I were browsing for our possible first
My husband and I were browsing for our possible first electric vehicle yesterday and we went into Audi and were immediately greeted and helped by Christian Pimenta. He explain the EV options and showed us all the cars combos on lot. While trying to stay within a budget, Christian and sales manager Steve found an option at a sister location, Christian went to pick up the vehicle for us to see and we loved it. The numbers on that deal worked for us and we are so happy with our new car. The whole experience was smooth and pleasant. Christian explained everything about my new vehicle and was so kind and helpful throughout the whole process. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this kind feedback, Melm!
Everyone at this location is amazing!
Everyone at this location is amazing!! They are very patient, helpful and understanding!! This is my second purchase at this Audi dealership and I couldn’t be any happier with the service!
Everyone at this location is amazing!
Everyone at this location is amazing!! They are very patient, helpful and understanding!! This is my second purchase at this Audi dealership and I couldn’t be any happier with the service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful feedback!
I CANNOT SAY ENOUGH ABOUT ANNA IN THE SERVICE DEPT.
I CANNOT SAY ENOUGH ABOUT ANNA IN THE SERVICE DEPT. SHE IS SO KNOWLEDGEABLE AND COMMUNICATION SKILLS KEEPING ME INFORMED ARE VERY MUCH APPRECIATED. I HAVE SEEN MANY SERVICE DEPARTMENT COME AND GO AND ANNA IS STILL MY FAVORITE. SHE MAKES COMMING IN FOR SERVICE A PLEASANT EXPERIENCE.
I CANNOT SAY ENOUGH ABOUT ANNA IN THE SERVICE DEPT.
I CANNOT SAY ENOUGH ABOUT ANNA IN THE SERVICE DEPT. SHE IS SO KNOWLEDGEABLE AND COMMUNICATION SKILLS KEEPING ME INFORMED ARE VERY MUCH APPRECIATED. I HAVE SEEN MANY SERVICE DEPARTMENT COME AND GO AND ANNA IS STILL MY FAVORITE. SHE MAKES COMMING IN FOR SERVICE A PLEASANT EXPERIENCE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your generous review, Pj!
David was very helpful and knowledgable regarding the
David was very helpful and knowledgable regarding the service needed for my car! He kept me update throughout the entire service and recommended me a sitting area so I can continue working while my car was being serviced! He was awesome! Thank you, David for you service!
David was very helpful and knowledgable regarding the
David was very helpful and knowledgable regarding the service needed for my car! He kept me update throughout the entire service and recommended me a sitting area so I can continue working while my car was being serviced! He was awesome! Thank you, David for you service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this wonderful review, Stewart!
It was s good experience.
It was s good experience. Both Frank and Maurice were very nice and helped us during the entire process.
It was s good experience.
It was s good experience. Both Frank and Maurice were very nice and helped us during the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this kind feedback, A!
Prompt service and kept me informed about the progress of
Prompt service and kept me informed about the progress of the service. The advisor texted me several times.
Prompt service and kept me informed about the progress of
Prompt service and kept me informed about the progress of the service. The advisor texted me several times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this kind feedback!
Overall, my experience was exceptional.
Overall, my experience was exceptional. The friendly and knowledgeable staff, the transparent financing process, and the commitment to customer satisfaction truly set them apart.
Overall, my experience was exceptional.
Overall, my experience was exceptional. The friendly and knowledgeable staff, the transparent financing process, and the commitment to customer satisfaction truly set them apart.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this pleasant review, CR!