Reviews
Allen Rolocut makes sure that my vehicle is in excellent
Allen Rolocut makes sure that my vehicle is in excellent condition before it is returned to me. I'm very grateful for that.
Allen Rolocut makes sure that my vehicle is in excellent
Allen Rolocut makes sure that my vehicle is in excellent condition before it is returned to me. I'm very grateful for that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My wife scheduled an appt for the 3rd of the 3yr/36k
My wife scheduled an appt for the 3rd of the 3yr/36k services included with our new car purchase. This would be an oil change and brake fluid replacement. I went to the dealership on Saturday morning 11/22/25 and was denied free service because they said the free service expired on 11/19/25. At no time during scheduling or when I received 3 different text and 3 different email reminders of the service did anyone say the car needed to come in by 11/19. I find this utterly ridiculous.
My wife scheduled an appt for the 3rd of the 3yr/36k
My wife scheduled an appt for the 3rd of the 3yr/36k services included with our new car purchase. This would be an oil change and brake fluid replacement. I went to the dealership on Saturday morning 11/22/25 and was denied free service because they said the free service expired on 11/19/25. At no time during scheduling or when I received 3 different text and 3 different email reminders of the service did anyone say the car needed to come in by 11/19. I find this utterly ridiculous.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (667) 308-3846 to discuss what we can do to help.
Mini of Towson is one of the top dealerships I've ever
Mini of Towson is one of the top dealerships I've ever dealt with. Jason went above and beyond in getting the Mini I wanted and Cody was able to get me the deal I wanted at the price I could afford. Zoe was my Motoring Advisor and she went out of her way to make sure I was happy...multiple different test drives on different days, back and forth on emails, offering to come in on her day off, and staying late to answer any questions or concerns I had. Jason, Cody, and Zoe were all very professional and courteous and there was never any pressure to purchase. I will gladly recommend Mini of Towson to all my friends and family!
Mini of Towson is one of the top dealerships I've ever
Mini of Towson is one of the top dealerships I've ever dealt with. Jason went above and beyond in getting the Mini I wanted and Cody was able to get me the deal I wanted at the price I could afford. Zoe was my Motoring Advisor and she went out of her way to make sure I was happy...multiple different test drives on different days, back and forth on emails, offering to come in on her day off, and staying late to answer any questions or concerns I had. Jason, Cody, and Zoe were all very professional and courteous and there was never any pressure to purchase. I will gladly recommend Mini of Towson to all my friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I would like to give a shout out to Allen Rolocut who
I would like to give a shout out to Allen Rolocut who always makes sure everything is done to the highest standards with a winning attitude and a keen eye towards applying discounts, when available. I also appreciate his knowledge.
I would like to give a shout out to Allen Rolocut who
I would like to give a shout out to Allen Rolocut who always makes sure everything is done to the highest standards with a winning attitude and a keen eye towards applying discounts, when available. I also appreciate his knowledge.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Debby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!
Very friendly people there.
Very friendly people there. They took care of my repair and my recall within a few hours. They even let me confirm the other repairs I wanted online. They also provided me a loaner and it was a smooth process. I will be going back!
Very friendly people there.
Very friendly people there. They took care of my repair and my recall within a few hours. They even let me confirm the other repairs I wanted online. They also provided me a loaner and it was a smooth process. I will be going back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Honestly I'm impressed with the professionalism and care
Honestly I'm impressed with the professionalism and care provided, will definitely return to dealership
Honestly I'm impressed with the professionalism and care
Honestly I'm impressed with the professionalism and care provided, will definitely return to dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Adrien, Cody, Jason, and the entire MINI of Towson team
Adrien, Cody, Jason, and the entire MINI of Towson team made buying my third MINI such a great experience!!
Adrien, Cody, Jason, and the entire MINI of Towson team
Adrien, Cody, Jason, and the entire MINI of Towson team made buying my third MINI such a great experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service rep Allen was very thoughtful and professional.
Service rep Allen was very thoughtful and professional. Answered all my questions fully. Would recommend.
Service rep Allen was very thoughtful and professional.
Service rep Allen was very thoughtful and professional. Answered all my questions fully. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Wayne and allen are extremely helpful and a please to
Wayne and allen are extremely helpful and a please to work with. they are responsive and helpful at every turn
Wayne and allen are extremely helpful and a please to
Wayne and allen are extremely helpful and a please to work with. they are responsive and helpful at every turn
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Allan Rolacut is the reason that I keep comming back to
Allan Rolacut is the reason that I keep comming back to buy my Mini Coopers
Allan Rolacut is the reason that I keep comming back to
Allan Rolacut is the reason that I keep comming back to buy my Mini Coopers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! Don't hesitate to call us if you ever need anything. Be safe on the road!