Reviews
Write a reviewNothing but great things to say about S&L!
Nothing but great things to say about S&L! Scott was so amazing, he was super informative, supportive with all my questions, and very patient! I could not be happier with my new ride! Unbelievable condition(basically new) and at a fantastic price!
Nothing but great things to say about S&L!
Nothing but great things to say about S&L! Scott was so amazing, he was super informative, supportive with all my questions, and very patient! I could not be happier with my new ride! Unbelievable condition(basically new) and at a fantastic price!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vehicle I was interested in wasn't even available, just
Vehicle I was interested in wasn't even available, just trying to drum up business for a janky dealership, offered me a ridiculous trade in offer, complete waste of time, will only speak to known and established dealerships in the future.
Vehicle I was interested in wasn't even available, just
Vehicle I was interested in wasn't even available, just trying to drum up business for a janky dealership, offered me a ridiculous trade in offer, complete waste of time, will only speak to known and established dealerships in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor service department.
In my opinion the personal running the service counter have no concept of customer service. On September 21 I was at the Bellin clinic in Oconto Falls when my battery failed. I called S&L and the could not help and was told to call Ford roadside assistance. I asked a for a battery jump from another patient at the clinic. I drove to S&L to purchase a new battery, the service representative didn’t offer any assistance other than tell where I could buy the battery. Today my wife was in Oconto Falls when the low tire pressure light came on, she stopped by S&L. The service manager said he could not fit her in, he looked at the tires and said they looked fine likely a bad sensor. When my wife got home I checked the tires and left rear was 24 pounds. I have purchased 3 new vehicles in the last 7 years from Peterson Ford
Poor service department.
In my opinion the personal running the service counter have no concept of customer service. On September 21 I was at the Bellin clinic in Oconto Falls when my battery failed. I called S&L and the could not help and was told to call Ford roadside assistance. I asked a for a battery jump from another patient at the clinic. I drove to S&L to purchase a new battery, the service representative didn’t offer any assistance other than tell where I could buy the battery. Today my wife was in Oconto Falls when the low tire pressure light came on, she stopped by S&L. The service manager said he could not fit her in, he looked at the tires and said they looked fine likely a bad sensor. When my wife got home I checked the tires and left rear was 24 pounds. I have purchased 3 new vehicles in the last 7 years from Peterson Ford
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase