Reviews
Ken Foster did an amazing job for. Great communication...
Ken Foster did an amazing job for. Great communication and worked with BMW diligently to get things taken care of. Highly recommend. The complete staff is very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, we are very happy we could provide you with a positive experience!
Outstanding customer service and top quality workmanship...
Outstanding customer service and top quality workmanship and a very fair price. I always receive excellent service at Erhard BMW OF Farmington Hills but Ken is a stand out!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Harriman.bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.
Great Experience as always, staff is always friendly and...
Great Experience as always, staff is always friendly and they finished my car same day! With as busy as things were they did not have a loaner car, but had a shuttle take me home which was nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent service. Professional and responsive service...
Excellent service. Professional and responsive service advisor - Ken Foster. He was professional and very responsive. They provided me a rental at no additional cost while my car was in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us!
Excellent service. Professional and responsive service...
Excellent service. Professional and responsive service advisor - Ken Foster. Reasonable wait time. High quality work. I am a long-time customer that will return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5 Series Fan, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.
Very pleased! Good support on scheduling the appointment...
Very pleased! Good support on scheduling the appointment and excellent accommodation - it allowed me to comfortably work while waiting for the vehicle to be serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ubaldo.angelino, thank you for your kind words and this wonderful review!
They were extremely Friendly, fastand efficient ,listened...
They were extremely Friendly, fastand efficient ,listened to what I needed for my car, and did it in less time then I thought I would recommend it to all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us!
The service was excellent! I was very impressed with the...
The service was excellent! I was very impressed with the wait time. The service department as well as the showroom was very professional. Nice and friendly environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Geraldine.parker03, thank you so much for your positive comments about Erhard BMW of Farmington Hills!
They checked my whole car and they gave me a great price...
They checked my whole car and they gave me a great price they also offered oil change and to replace my tire EASYWRK EASYWRK EASYWRK
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easywrk, thank you for your kind words and this wonderful review!
I was very pleased in our dealings with Kurt Hagemann. He...
I was very pleased in our dealings with Kurt Hagemann. He was professional and very responsive. I was extremely impressed with his attention to detail in making sure my new car was absolutely perfect. It was a pleasure doing business with him. I love my X3!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kst, thank you so much for your positive comments about Erhard BMW of Farmington Hills!