Reviews
Even though I did not end up with a car from Toyota, John
Even though I did not end up with a car from Toyota, John Howell went the extra mile for me! He was friendly, courteous, extremely knowledgeable and helpful. I cannot say enough great things about him. Texts, phone calls and emails… he was in touch with me every step of the way. Choose him if you want a Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that John provided such exceptional service at Toyota of Ann Arbor. Thank you for sharing your experience and recommending him!
The staff are excellent with their craft professional
The staff are excellent with their craft professional and very informative to the details..my trade in experience is absolutely phenominal..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Romeo, we're delighted to hear that your trade-in experience was phenomenal with the team at Toyota of Ann Arbor. Thank you for sharing such positive feedback!
I arrived for my scheduled maintenance a little early,
I arrived for my scheduled maintenance a little early, and Chandler was incredibly efficient, professional and friendly while getting me checked in. I went to the waiting room and had a cup of coffee. My truck was completed in 30 minutes. Chandler, once again, was great during the checkout process. So far, from purchase through two maintenance visits, I have nothing but good things to say. Thank you! If my wife ever needs a new vehicle, Toyota of Ann Arbor will be our first stop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us! We're delighted to hear that Chandler and the team at Toyota of Ann Arbor have consistently provided efficient and friendly service. We look forward to assisting you or your wife in the future whenever you're ready for a new vehicle!
Exceptional service/customer service!
Exceptional service/customer service! Prompt and adequate feedback/calls from team and Toyota. Ty Lamont!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Teagon, we're delighted to hear you received exceptional service from Lamont and the team at Toyota of Ann Arbor! Thanks for sharing your positive experience with us!
The only reason I did not give Toyota of Ann Arbor Five
The only reason I did not give Toyota of Ann Arbor Five stars is because I just don’t give five stars. But I will gladly them a 4.9. We not only got wonderful service from our salesman, Tyler Doyle, but also from the gentleman who owns the dealership. Very thorough follow ups, and they were both very much astute husbands of price and value.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kevin, thank you for your thoughtful feedback! We're delighted to hear that Tyler and our team at Toyota of Ann Arbor provided excellent service. We appreciate the high rating and look forward to assisting you in the future!
First service for my truck , everything was good and
First service for my truck , everything was good and service was great , even took a video of the service. Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, we're delighted to hear that your first service experience with us at Toyota of Ann Arbor was a positive one! Thanks for the feedback and we look forward to serving you again in the future.
Erich and the whole team are super professional and
Erich and the whole team are super professional and courteous. I’m always looking forward to change my oil and have one delicious coffee in the waiting room, freshly ground and brewed. They never charge me for things that are not necessary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oana, we're delighted to hear that Erich and the Toyota of Ann Arbor team have made your visits enjoyable! It's great knowing you appreciate our service and those freshly brewed coffees. Thanks for sharing your experience with us!
I was very happy with the service and the curtesy of
I was very happy with the service and the curtesy of Reese.explained service and services needed in time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that Reese provided courteous and informative service during your visit to Toyota of Ann Arbor. Thank you for sharing your positive experience with us!
Great experience once again at Toyota of Ann Arbor.
Great experience once again at Toyota of Ann Arbor. Many thanks to David Clay, Doug and the rest of the superb service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that David, Doug, and the service team provided you with another great experience at Toyota of Ann Arbor! Thank you for your continued support.
Eric is a very courteous tech advisor, and the vehicle is
Eric is a very courteous tech advisor, and the vehicle is done nicely within the prescribed timeframe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Eric provided courteous service and your vehicle was completed on time at Toyota of Ann Arbor. Thank you for sharing your experience!