Hyundai of Trenton

SERVICE DEPARTMENT NIGHTMARE. When bought Sonata here (used) they scheduled a free oil change at 6 month mark. Took it in for that appointment (August 2025) after receiving confirm text day before to which I replied with confirm code. When got there next morning, they said no appointment, then searched and said appointment was day before and I missed. But they fit me in (of course long wait w/"no appointment." Got the free oil change. Of course they diagnosed almost $700 of additional ("maintenance intervals") services; I refused. Nine days later I found huge oil spot on my asphalt driveway. As I drove to street, oil continued trail of leak. Kept car parked in street and made immediate appointment with my local mechanic. He found oil plug loose and filter gasket leaking. Had leaked over time into heat shield until soaked through and overflowed shield. But huge oil spot is there to stay no matter how I absorb or clean. Driveway had been newly sealcoated two weeks before. Never going back to this dealership. Unfortunately Hyundai didn't send me feedback survey.

Joseph worked extra hard to put my deal together and I’m very grateful. He even had the car ready before I arrived

Great experience at Hyundai of Trenton working with Joseph. Love the car I got and the service I received

Joseph found me the perfect car the first time and I couldn’t be happier!

Miguel was a great salesman. He was kind and helpful, and made me want to buy the car. He was very knowledgeable and answered all my questions, and is still available to help when needed. I would highly recommend purchasing a car from him

If I could give them 0 stars I would drove two hours to buy a truck was going to do a trade in but they low balled me for my truck if your coming from far don't listen to the them when you call in your just talking to someone at a call center that is trying to make you go in for an appointment they will treat you like dog xxxx when you get there trying to over charge you an used car that not worth it. If your coming for a far distance becareful you might be wasting your time.

Had a great time with Peter and learning a lot the car industry. Thank you

Zero stars If I could. Terrible communication from our service advisor. If we didn't call in we would never get an update. Escalated concerns to service manager and corporate. Neither cared, so this level of poor customer service is broadly accepted there. Asked for a rental and always told none available and no follow up contacts regarding availability as the vehicle was there for weeks for warranty repairs. They jump started the car when we went to pick it up without telling us, and without offering to sell us a battery. Once we left and stopped the vehicle it was dead again. When this was brought up to management again they had no concern. Never return to this business.

Zero stars If I could. Terrible communication from our service advisor. If we didn't call in we would never get an update. Escalated concerns to service manager and corporate. Neither cared, so this level of poor customer service is broadly accepted there. Asked for a rental and always told none available and no follow up contacts regarding availability as the vehicle was there for weeks for warranty repairs. They jump started the car when we went to pick it up without telling us, and without offering to sell us a battery. Once we left and stopped the vehicle it was dead again. When this was brought up to management again they had no concern. Never return to this business.

Miguel was the best. He made the process go so smoothly and made both myself and daughter feel like we've known him for years. Miguel made us feel like family. Will always recommend him