Reviews
Service
Our salesman Justino id recommend in a minute.. As far as their service. Lots of smoke and mirrors..LOTS!! Took my truck that I bought there. Worse experience.. waited 6 hours and still didn't do what was supposed to be done..BMW of Sarasota here I come..
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
AVOID THIS DEALERSHIP!
AVOID THIS DEALERSHIP!!! DO NOTTTTTTT DO BUSINESS WITH THIS SHADY PLACE AND THEIR EXTREMELY UNPROFESSIONAL MANAGEMENT TEAM OF CLOWNS! They lie to get sales and screw with numbers and deals and have insane fees and add-on costs and will fill you with a line of excuses all to make more money off of you and have a set of excuses ready to fire back...thieves at their finest. THIS PLACE IS A JOKE SCAM AND YOU SHOULD 100% AVOID BMW OF TAMPA...Morgan Group management is a JOKE and will screw you over so bad. DO NOTTTTTT GO TO BMW OF TAMPA. By far the WORST experience I have ever had, and I am not the only one. The Sales Manager Majed is a piece of work and is a master at screwing people over. ZERO chance I will ever do business again with this scam of a place and ZERO chance I will refer anyone...would not even send my worst enemy there....no one deserves that. STAY AWAY!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Erick Martinez was a pleasure to work with.
Erick Martinez was a pleasure to work with. I never felt any pressure to buy and he was very informative and pleasant throughout the entire process. I would highly recommend him to others and will be sure to get my next car from him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Most trustworthy, honest, and amazing car sales person
Most trustworthy, honest, and amazing car sales person I’ve ever had. Provides the best red carpet customer experience and will recommend to everyone!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first purchase of a BMW and I had the pleasure of
My first purchase of a BMW and I had the pleasure of working with Erick Martinez. Erick definitely took his time to explain and allowed me to test drive vehicles before purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice dealership, but lacks a good customer waiting area.
Nice dealership, but lacks a good customer waiting area. Minimal snacks and drinks. Have to get those from the bending machine. Love the service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service and professionalism.
Excellent customer service and professionalism. Justino has amazing from the very beginning. Waiting for our new x7 was exciting and he kept us updated all the way till it arrived. Thanks Justino for your hard work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I spent two days back and forth between various
I spent two days back and forth between various dealerships looking at SUVs. My last stop was BMW of Tampa. Thank goodness I stopped there and found my perfect car, thanks to JZ. He is by far the best sales representative I have worked with in my life. I had a pleasant experience and he found me the right car. He wasted no time and bested the competition in every area. Looks like I'm a BMW guy now, thanks to JZ, Tonsel and the crew at BMW of Tampa. Andrew (Adam) 911Studios www.YouTube.com/911Reviews
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service, everyone was so kind and helpful.
Excellent service, everyone was so kind and helpful. Justino really pulled out all of the stops to make this purchase memorable. Thank you to all at BMW of Tampa for your expertise and passion!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been using that dealership in the last four BMW I
I have been using that dealership in the last four BMW I have bought. Erick Martinez is the best salesperson. He is very knowledgeable and polite. He always make me feel so welcomed and relaxed when buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car