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D-Patrick Lebanon Ford

(223 reviews)
Visit D-Patrick Lebanon Ford
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–4:30pm
Tuesday 8:00am–7:00pm 7:00am–4:30pm
Wednesday 8:00am–7:00pm 7:00am–4:30pm
Thursday 8:00am–7:00pm 7:00am–4:30pm
Friday 8:00am–7:00pm 7:00am–4:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (877) 475-5224 (877) 475-5224
Used (877) 479-1807 (877) 479-1807
Service (877) 480-7657 (877) 480-7657

Inventory

See all 153 vehicles from this dealership.

About our dealership

Service center

Phone number (877) 480-7657

Service hours

Monday
7:00am–4:30pm
Tuesday
7:00am–4:30pm
Wednesday
7:00am–4:30pm
Thursday
7:00am–4:30pm
Friday
7:00am–4:30pm
Saturday
Closed
Sunday
Closed

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D-Patrick Lebanon Ford from DealerRater.

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I got ahold of Jon Sheets it sounded like he was a good

I got ahold of Jon Sheets it sounded like he was a good man. Since we were so far away he treated the truck like he was going to buy it for himself. Once we got there he was helpful and honest. He was a good old boy. If I had a car lot I would want him as a salesman! I would recommend Jon and D-Patrick in Lebanon!

I got ahold of Jon Sheets it sounded like he was a good

I got ahold of Jon Sheets it sounded like he was a good man. Since we were so far away he treated the truck like he was going to buy it for himself. Once we got there he was helpful and honest. He was a good old boy. If I had a car lot I would want him as a salesman! I would recommend Jon and D-Patrick in Lebanon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, thank you for the wonderful review! We’re thrilled to hear Jon made such a great impression and treated your truck with care. Congrats on the new vehicle!

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They take your money selling cars that need thousands of

They take your money selling cars that need thousands of dollars in repairs would not recommend

They take your money selling cars that need thousands of

They take your money selling cars that need thousands of dollars in repairs would not recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Eric, we value your feedback and have shared your concerns with our management team, who are currently reviewing the situation.

Consumer response

Just off the lot seven thousand dollars down found out the breaks need replaced wow is all I can say

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Service department lie to me about the price of parts!

Service department lie to me about the price of parts!!! And charged me labor for a recall on the vehicle!!! So I recommend taking it somewhere else and double checking any work you have had done there!!! Have a nice day

Service department lie to me about the price of parts!

Service department lie to me about the price of parts!!! And charged me labor for a recall on the vehicle!!! So I recommend taking it somewhere else and double checking any work you have had done there!!! Have a nice day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Matt, We’re sorry to hear that you didn’t enjoy your recent experience. We are required by federal law to complete all recalls when a vehicle is in our possession. Unfortunately, with this recall involving the front brakes we had to remove your wheels. In doing so, we found your lug nuts swollen and unusable, and needed to replace them to complete the repair. We made sure to inform you of the situation and the price for the repair, you authorized us to replace the lug nuts. The recall repair was covered by Ford warranty, and we only charged for the lug nut replacement.

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Love this dealership.

Love this dealership. They go above and beyound. If your looking for a new or used vehicle contact Jon Sheets. He is easy to work with and very helpful.

Love this dealership.

Love this dealership. They go above and beyound. If your looking for a new or used vehicle contact Jon Sheets. He is easy to work with and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback! We're happy Jon was able to assist you in getting the perfect vehicle! Enjoy your new ride, and feel free to contact us anytime if you need anything!

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Out of state purchaser.

Out of state purchaser. The team there was friendly and easy to deal with when I bought my new F-150. They had everything there and waiting for me and they got me in and out quick! Great car buying experience!

Out of state purchaser.

Out of state purchaser. The team there was friendly and easy to deal with when I bought my new F-150. They had everything there and waiting for me and they got me in and out quick! Great car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, thank you for sharing your experience! We're thrilled to hear that your out-of-state purchase went smoothly and that our team made the process quick and easy for you! Enjoy your new F-150, and we hope to serve you again in the future! Safe travels!

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If you need help finding a vehicle, ask for Jon Sheets.

If you need help finding a vehicle, ask for Jon Sheets. He is FANTASTIC!!! Due to the nature of my work, I drive all over the state. Jon helped me find a car that fits my needs perfectly. Thanks, Jon! πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

If you need help finding a vehicle, ask for Jon Sheets.

If you need help finding a vehicle, ask for Jon Sheets. He is FANTASTIC!!! Due to the nature of my work, I drive all over the state. Jon helped me find a car that fits my needs perfectly. Thanks, Jon! πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for leaving an awesome review and for giving Jon Sheets a great shoutout! We appreciate your business and we hope you enjoy your new vehicle!

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If you need help finding a vehicle, ask for Jon Sheets.

If you need help finding a vehicle, ask for Jon Sheets. He is FANTASTIC!!! Due to the nature of my work, I drive all over the state. Jon helped me find a car that fits my needs perfectly. Thanks, Jon! πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

If you need help finding a vehicle, ask for Jon Sheets.

If you need help finding a vehicle, ask for Jon Sheets. He is FANTASTIC!!! Due to the nature of my work, I drive all over the state. Jon helped me find a car that fits my needs perfectly. Thanks, Jon! πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that Jon was able to help you find the perfect vehicle for your work needs! He'll be honored to help you again in the future!

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Worked with my vehicle coverage to cover the tire

Worked with my vehicle coverage to cover the tire replacement. Kept me informed on how the service was going.

Worked with my vehicle coverage to cover the tire

Worked with my vehicle coverage to cover the tire replacement. Kept me informed on how the service was going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi henrob79, thank you for rating your visit! We're happy to hear our team was able to take care of the tire replacement. Plus, staying transparent by keeping you inform. Happy Driving!

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I take my 2014 Ford F150 exclusively to D Patrick Ford

I take my 2014 Ford F150 exclusively to D Patrick Ford for all its maintenance requirements. Your dealership personnel have always been very helpful and respectful to me, and that means a lot. Josh was my service counter rep on this visit, he's a very knowledgeable person and I trust him, and your dealership, to provide me with top notch service each and every time I bring my vehicles to your facility (also have a Ford Escape I've had serviced there).

I take my 2014 Ford F150 exclusively to D Patrick Ford

I take my 2014 Ford F150 exclusively to D Patrick Ford for all its maintenance requirements. Your dealership personnel have always been very helpful and respectful to me, and that means a lot. Josh was my service counter rep on this visit, he's a very knowledgeable person and I trust him, and your dealership, to provide me with top notch service each and every time I bring my vehicles to your facility (also have a Ford Escape I've had serviced there).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Danrusher, thank you for rating your visit! We're proud to hear our team has earn your trust. We're proud to hear Josh was so helpful and gave you such excellent service. We will be honored to help you again in the future. Happy Driving!

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I appreciate your persistence in locating the source of

I appreciate your persistence in locating the source of the continued oil leak in my truck.

I appreciate your persistence in locating the source of

I appreciate your persistence in locating the source of the continued oil leak in my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're happy to hear our team was able to find the source of your issue and they took care of it. We will be honored to help you again in the future. Happy Driving!

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See all 223 reviews