Reviews
Purchasing a leased vehicle
Multiple phone calls to try to get buy out quote, then wrong pricing given and was even told figures were from Hyundai. I had already checked with Hyundai !!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Superior Service
While away to school my daughter called to let me know she was having issues with her car. After diagnosing the problem I determined it would probably be more cost effective to purchase her a new vehicle instead of fixing her older vehicle. With college tuition coming due it wasn't what I really wanted to do but the safety of my daughter took precendence. After deciding on a Hyundai Elantra I visited a couple Hyundai dealerships in Columbia. The first did little to assist me and offered very little off the MSRP and even less for my daughter's car as trade; however, when my wife and I went to Peacock Hyundai we received superior customer service from the moment we walked in. From the salesperson, Roman Chester, to the General Manager, Paul Cobb, all were understanding of our issue and worked on a deal to assist us in getting our daughter into a new car. The dealership is an hour and a half from where we live but when I go to purchase another vehicle I will be making that drive down to Columbia as they have earned my business for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Satisfied
I am very thankful and very pleased with the service I received from Peacock Hyundai. I had an engine installed in my 2013 Hyundai Sonata. The Peacock service team handled my service needs professionally and expertly. Chris, my service advisor, was great! He coordinated a rental car and also fully set my expectations for the service process to include when my vehicle service repairs would be completed. It was ready ahead of schedule! Thanks Peacock Hyundai for a great experience! I would highly recommend you to family and friends! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peacock Hyundai works hard for your business
The GM @ Peacock Hyundai personably worked with me, took the time and compassion, made the extra phone calls to the lenders and saw my deal through to the end. He cared enough to help and I canโt tell you how much I appreciate it. Jarrell Gibson was wonderful, very knowledgeable and great to work with. he even called me to make certain I didnโt have any questions after driving off the lot. Go Peacock Hyundai! You rock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stress free experience
This dealership and itโs sales representatives were very easy to work with. This was the easiest vehicle purchase Iโve every made. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Awesome ๐
I always have a great experience at Hyundai. My service advisor is attentive and informative to what my car needs for service. Well pleased ๐ Customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Over all customer services
This was a great car buying experience. It started at the door. Pleasant atmosphere. Nice people and great car G70 at a great price. Luxury through out. Thanks for your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simple oil change
Made appointment for 1st oil change, in and out in 1 hour and car was washed. No problems will visit again when service is needed. Surprised that 1st oil change was free when you buy new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor service
My car broke down so I had it towed to you..My car was there for 3 days.The service personnel Adam was very rude..When I spoke with him I asked him to but all the old parts in the boxes so I could show my dealer in WV .He just put them in the back of my car and it cut the back door.. After paying 2089.00. I drove it home what a horrible drive I had. So it had to go back to the shop in WV.The right ball joint was so warn out .This should have been seen at your shop. So it cost me another 750.00 to fix it.I feel if your shop check things out before I left there you would have seen this and fixed it. I feel you should refund for all my labor and frontline service and for them to see what you all missed
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Peacock Hyundai
The staff were professional and the service was quick. I am completely satisfied with the service for my vehicle! I will definitely recommend this location to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
