Reviews
Emma Crudder handled my service visit professionally and
Emma Crudder handled my service visit professionally and with a smile. Also put me in a Macan EV loaner that I thoroughly enjoyed.
Emma Crudder handled my service visit professionally and
Emma Crudder handled my service visit professionally and with a smile. Also put me in a Macan EV loaner that I thoroughly enjoyed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Have only dealt with Emma and Michael involving service
Have only dealt with Emma and Michael involving service needs. They couldn’t be better.
Have only dealt with Emma and Michael involving service
Have only dealt with Emma and Michael involving service needs. They couldn’t be better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Everything to do with the purchasing of the car and
Everything to do with the purchasing of the car and financing went smooth. The car had to be delivered from dealership in Hilton Head South Carolina to my residence in Chattanooga Tennessee. When the car was delivered there was a large ding in the windshield. Dealership said that it was not there when the vehicle left the dealership and it was not their problem. That it was an Autonation policy not to fix it. What a way to ruin a good transaction. WILL NEVER BUY ANOTHER AUTONATION VEHICLE AGAIN.
Everything to do with the purchasing of the car and
Everything to do with the purchasing of the car and financing went smooth. The car had to be delivered from dealership in Hilton Head South Carolina to my residence in Chattanooga Tennessee. When the car was delivered there was a large ding in the windshield. Dealership said that it was not there when the vehicle left the dealership and it was not their problem. That it was an Autonation policy not to fix it. What a way to ruin a good transaction. WILL NEVER BUY ANOTHER AUTONATION VEHICLE AGAIN.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Justin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7932 to discuss what we can do to help.
Efficient and fair, service was as stated.
Efficient and fair, service was as stated. Amy was extremely professional and proficient. Best, Wjm
Efficient and fair, service was as stated.
Efficient and fair, service was as stated. Amy was extremely professional and proficient. Best, Wjm
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Year 4 maintenance service.
Year 4 maintenance service. Clear communication on what would be done. Also clear communication (video) of what was done.
Year 4 maintenance service.
Year 4 maintenance service. Clear communication on what would be done. Also clear communication (video) of what was done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Had oil change and total vehicle inspection.
Had oil change and total vehicle inspection. Very thorough—supported by video with commentary. Service supervisor (Emma) was very professional. I waited for service to be completed (about two hours) coffee was K-cupesque and “snacks” unhealthy. I’m spoiled by my home dealer in Chicago that features a coffee bay (lattes, espresso, etc and a variety of healthy and unhealthy snacks as well as fresh food. Ergo four stars. The service was exceptional.
Had oil change and total vehicle inspection.
Had oil change and total vehicle inspection. Very thorough—supported by video with commentary. Service supervisor (Emma) was very professional. I waited for service to be completed (about two hours) coffee was K-cupesque and “snacks” unhealthy. I’m spoiled by my home dealer in Chicago that features a coffee bay (lattes, espresso, etc and a variety of healthy and unhealthy snacks as well as fresh food. Ergo four stars. The service was exceptional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Outstanding service and support by Porsche of HH.
Outstanding service and support by Porsche of HH. They certainly have exceeded my expectations on the service side of the business. Many thanks to Emma who stayed in contact and provided updates on the repair status of my Cayenne.
Outstanding service and support by Porsche of HH.
Outstanding service and support by Porsche of HH. They certainly have exceeded my expectations on the service side of the business. Many thanks to Emma who stayed in contact and provided updates on the repair status of my Cayenne.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Sales associate was knowledgeable about every aspect of
Sales associate was knowledgeable about every aspect of the vehicle and did a wonderful job of relaying that information in comfortable fashion. It was a class act from the start through to the finish.
Sales associate was knowledgeable about every aspect of
Sales associate was knowledgeable about every aspect of the vehicle and did a wonderful job of relaying that information in comfortable fashion. It was a class act from the start through to the finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Emma, the customer service representative was very
Emma, the customer service representative was very courteous and professional! Provided updates on status of service via text.
Emma, the customer service representative was very
Emma, the customer service representative was very courteous and professional! Provided updates on status of service via text.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Exceptional service department with attention to detail
Exceptional service department with attention to detail service. Refreshing to find a business that actually provides customer service rather than cutting cost corners all the while telling the customer it is for their benefit.
Exceptional service department with attention to detail
Exceptional service department with attention to detail service. Refreshing to find a business that actually provides customer service rather than cutting cost corners all the while telling the customer it is for their benefit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Porsche Hilton Head. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!