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Lakeshore Chrysler Dodge Jeep RAM of Kenner

(104 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (504) 229-7616 (504) 229-7616
Used (504) 332-8243 (504) 332-8243
Service (504) 332-8602 (504) 332-8602

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lakeshore Chrysler Dodge Jeep RAM of Kenner from DealerRater.

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Horrible , service dept sucks , They damage your car and

Horrible , service dept sucks , They damage your car and make you pay to fix it $1,949.20 they did it and i pay. They had my car for 2 months. LOOK OUT IF YOU HAVE YOUR SERVICE HERE AND THEY DAMAGED IT THE SERVICE MANAGER WILL MAKE YOU PAY FOR IT TOO.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Our salesman Shaffer was very helpful and knowledgeable .

Our salesman Shaffer was very helpful and knowledgeable .Our experience with everyone there was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

MACK!

MACK! He was absolutely amazing to work with. We live all the way in Kentucky and he went in on his day off to show me the Jeep Wagoneer I was looking at. He took care of all the paperwork and made this transaction so smooth. One year later and he still calls to check in on the Jeep. I can not recommend him enough. Definitely ask for Mack if you are looking to purchase a new vehicle. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience with no pressure, didn’t feel the I

Amazing experience with no pressure, didn’t feel the I need to make the purchase without thought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership was very well organized, and clean

The dealership was very well organized, and clean especially the bathrooms. It was nice being greeted by staff members before you walked in. It made it feel very inviting.The feeling continued as you walked through. Our Saleman Brandon was excellent! He made the whole process very easy. He was knowledgeable,friendly,and I never felt pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

AJ in Finance quickly answered my questions and promptly

AJ in Finance quickly answered my questions and promptly got back with me. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mack was extremely helpful today.

Mack was extremely helpful today. He was courteous and knowledgeable. We had an exceptional experience and would recommend this dealership to our family and friends. Thank you Mack and all the Lakeshore of Kenner staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Detailed information given about vehicle.

Detailed information given about vehicle. Efficient handling of personal information in regards to finances. Professional and assertive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department is terrible.

Service department is terrible. If you want your car damaged and them not to return calls or ignore your complaint, then this is the service department for you! Please go elsewhere and save yourself the stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This by far is the best dealership I been to make it so

This by far is the best dealership I been to make it so easy to trade in my truck and helped me get in the truck I wanted if you need a vehicle come here you won’t regret it and also huge shout out to Mack he’s your guy to go to ! Overall this dealership gets over five stars for me and will be doing business in the future !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.