GENESIS OF SOUTHWEST HOUSTON

I want to express my sincere appreciation for Trevon Bryant. During my recent service appointment on March 21st for my Genesis, he provided exceptional service. Specifically, I was impressed by his clear communication. For example, he explained the repair process thoroughly, and he kept me updated throughout the day with text messages. Additionally, his professionalism really stood out. He was patient and answered all my questions. Because of Trevons efforts, I felt confident in the work being done and had a stress-free experience. I highly recommend Trevon for his excellent service.

Brought me car in for service and a repair and was a great experience. Great loner car and my car was finished early.

My salesperson was so knowledgeable about the car I wanted to purchase. He was very patient, polite and made sure I received the exact car I had been looking for.

Nice place with quick service. Calvin was knowledgeable, helpful, patient and nice. Only issue is they did not detail my car well prior to taking home. Car was dusty with smudges on the dash and all screens. Back cup holder had melted chocolate and the rims were not dressed. My wife picked up the car, so I noticed when it was brought home. Calvin stated they were busy and did not get a chance to detail it well, but they would detail when I picked up the all weather floor mats. Took it back March 19, 2025 and pretty much received the same detail service. Dash and screens still dusty and smudged, but a simple wash was completed.

Genesis of Southwest Houston is the best! Second to none truly when it comes to service and customer satisfaction. We will remain Genesis people because of our only great experiences here

I had a very good experience at Genesis SW. I purchased a G70 from them. My son-in-law went on their website and found the car I wanted and contacted a salesman named Kobe. He promised a smooth experience and it was. We made an appointment with him and went in the next day and looked at the car. I loved it. Purchased it right then. He had the car prepped while we were doing the transaction. It was a great experience. In and out with no hassle or pressure.

This dealership is top notch. The facility is flawless. Customers are treated as a priority!

My experience with Genesis of Southwest Houston was a great one. Sergio made my first car buying process so smooth and easy for me to understand and helped find my perfect car within a great timeframe.

The Genesis of Southwest Houston was such a great dealership and made my first car buying process such a great and easy one! Sergio was the perfect salesman and made sure the process was very smooth the whole way through and went above and beyond for me.

The best customer service team in Houston, Very prompt on delivery time. They went beyond my expectations. I would recommend Genesis above any other car I’ve driven.