Sunrise Chevrolet

I bought a car at this dealership and stayed at the location for nearly 12 hours, without the professionals being able to conclude the sale or even make a decision. I handed over my car as part of the deal, and the next day, I was forced to return. I spent more than 8 hours being humiliated, with lame excuses saying the delay was normal and that they couldn't do anything but make me wait. They asked for all kinds of documents, even though I had clearly informed them from the start which ones I could provide. Tired of the complete lack of respect, I decided to buy the car outright, since I had already handed over my vehicle as part of the payment, and they told me I couldn’t back out. I paid the difference in cash, and still, my rights as a customer were completely ignored and disrespected by completely unprofessional and uncommitted staff. The treatment I received and the negligence regarding my time and rights are unacceptable. The whole experience was an enormous disappointment!

If I could give 0 starts I would. Please reach out to me for all the details regarding this so called “dealership”. They overcharge you sell you junk and try giving you the run around. Save yourself from the hassle and run!

This dealership ripped me off. Never again would me or my family go there again.

This my Third Chevy Equinox 2nd from this dealer. After negotiating $ 359 $ 1200 down. when I went to their finance dept. This guy charge me $ 1300 more and put into my lease payment $ 423. He told me that is the tax. Actually it was included in the negotiating price. Then of course they will not give me my money back. They are cheater and I call them and agent do not pick up his phone.

This is a great car dealer, professional, and honest. I trust them.They are also transparent and willing to negotiate. I recently purchased a car from them and it only took me about 48 hours to get the car and to drive out. They gave me the plates, bill of sale. and registration within less than 30 minutes after the car purchase. The car they sold me was exactly what they described. They deserve more than five stars for being honest and transparent. I personally have had bad experience with several car dealers in NYC and Long Island and I know how misleading some car dealers can be; however Sunrise Chervrolet is an exception. They promise and they deliver.

Stereotypical sleazy bait and switch dealer. Drove 3 hours to look at car. Tried to charge additional $3500 "dealership fee" and $1000 "document fee". Went down the road and bought a newer certified pre owned vehicle at a much better deal with no added xx fees and they included an aftermarket $100k mile warranty in the deal. I'm so glad I walked away. You should too.

DONOT go to Chevy dealer of sunrise highway in queens ny ! They are the worst dealership I have been too ! They are very rude and unprofessional! They hang up the phone when you ask to speak to service department. In the middle of your sentence .everyone I have spoken too says they have nothing to do with service department .tried to speak with manage ment and they are even unreachable! My car has been there since Saturday it is now Tuesday and no one has bothered to reach out to me, I tried dropping of on the first occasion and all though I had an appointment for 12 pm my car was never looked at and others were seen that came after me before me ! This place is not good for anyone !!! Stay clear !

Horrible experience. avoid at all costs. the price you see is not the price. they try to add all sorts of garbage fees and are not honest whatsoever. I had to email text and call the gm of the dealership for 2 months just to get them to apy for the second key to the car that was promised to me

Thank God i didnt buy from this dealer i was reading the reviews and the staff be lying to you about prices but I caught up on time

Run ! This dealership sells used luxury cars with accidents and theft reports . Then they sell it for way over the Kelly blue book valve . These people will take advantage of you . Run please ! When it’s time to sell you will be in 15k negative equity Or more !