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Grubbs Volvo Cars of Central Houston

(92 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (713) 469-3186 (713) 469-3186
Used (713) 469-3305 (713) 469-3305
Service (713) 469-3022 (713) 469-3022

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs Volvo Cars of Central Houston from DealerRater.

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Everything about Grubbs is first class.

Everything about Grubbs is first class. My advisor Simon Saba is kind, helpful, and very professional. I definitely recommend Grubbs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I appreciate all that you guys did to get my wife into a

I appreciate all that you guys did to get my wife into a vehicle that was close to what she wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wow.

Wow. Rude, pushy, dishonest, and obvious sales tactics. From the horrible experience with the salesperson (I won’t go into details yet), to the almost laughably bad experience with the “financial manager”, to the useless general “manager” who I shared my horrible experience with after he reached out (then he didn’t respond to any of that or try to make it better)—it’s been like going from the same type of person over and over. I would love to speak with a higher up. Who is running this company? Grubbs—you can do so much better. We bought the car we wanted (we were not sold a vehicle—if anything we wanted to leave several times but wanted a specific vehicle they had on the way—I’d not willingly give this guy the commission), despite the salesperson trying to push the original vehicle I looked at on me (clearly trying to move the floor model—which had quite a bit of damage btw). He flat out made a rude remark about me preferring a different color vehicle (and a higher priced version of the vehicle) because I changed my mind. How dare you, woman? There’s so much more. I’m sure (?) not all the salespeople are this way there. But the finance manager and at least one of the general managers was not helpful at all. And beyond that, they were not good (being careful with my words here). The only good things I’ve experienced was their newly remodeled waiting and sales area. And I’ve had good vehicle service in the past. But if I were you, unless you know the exact vehicle you want to buy and are ok dealing with certain types of individuals (and them getting a commission off of you after maybe even treating you badly and being disrespectful), then I’d go somewhere else to buy your Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was the most pleasant car buying experience I have

It was the most pleasant car buying experience I have ever had. The sales people are friendly and the finance manager was great to work with. The dealership building is brand new and the nicest I have ever been to. Everyone was very respectful and professional. I also like the fact that they gave me a fair trade offer off the bat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Friendly salesman. No pressure and very knowledgeable. Also worked out good finance and reasonable trade-in offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quality, Service, Friendly Salesmen😀, at home sales and

Quality, Service, Friendly Salesmen😀, at home sales and delivery a PLUS, will be back. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you very much for your professionalism and flexible

Thank you very much for your professionalism and flexible approach! I really liked the Nissan Murano!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience buying my car!

I had a great experience buying my car! Brent could not have been better. He made me feel comfortable. You can tell he genuinely cares and enjoys what he does. As for the purchasing/financing I was in and out in less than 2 hours. Really couldn’t have asked for much more. The car looked immaculate when I drove it off the lot. Very impressed with Grubbs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Jason and he was great!

I worked with Jason and he was great! Was very patient with me, didn’t try pressure me or try to oversell me on anything. Explained the process well; wasn’t planning to purchase today but the customer service sealed the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience at Grubbs from the online search, to the

Great experience at Grubbs from the online search, to the sales office, to financing, and all the way home. Great car and an excellent place to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.