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Toyota of Jackson

(264 reviews)
Visit Toyota of Jackson
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–1:30pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award

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New (601) 866-6461 (601) 866-6461
Used (877) 796-6521 (877) 796-6521
Service (866) 729-9994 (866) 729-9994

Inventory

See all 201 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2024.
Our team here at Toyota of Jackson always looks to offer the best car-buying experience for our local drivers throughout the Jackson, Madison, Brandon, and Ridgeland, Mississippi, areas. From working with first-time car shoppers to helping growing families, we look to provide a vehicle that matches with every driver’s own individual lifestyle and needs. Just see more about what we offer below—and the ways in which our team is always ready to assist you!

Service center

Phone number (866) 729-9994

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:30pm
Sunday
Closed

Meet our employees

Reviews

(264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Jackson from DealerRater.

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They never recommend any services and they hate having to

They never recommend any services and they hate having to answer questions if you are not ready to purchase anything, but it’s like hey I just needed to inquire. Besides that I’m still coming back. Your the only location in the Jackson area

They never recommend any services and they hate having to

They never recommend any services and they hate having to answer questions if you are not ready to purchase anything, but it’s like hey I just needed to inquire. Besides that I’m still coming back. Your the only location in the Jackson area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your feedback. We regret to hear that it felt challenging to get recommendations or ask questions without being ready to purchase. Your inquiries are always welcome, and we want to make sure you feel supported every step of the way. We truly appreciate your feedback and look forward to providing you with a better experience next time. Please don’t hesitate to reach out to me directly if there’s anything else we can assist you with. Best, Bubba Holley - Service Manager - georgeholley@lithia.com

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Customer service was great.

Customer service was great. The wait time was not long at all. Overall it was good.

Customer service was great.

Customer service was great. The wait time was not long at all. Overall it was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you are satisfied with your experience here at Toyota of Jackson. Thank you for choosing us! Let us know if we can assist with anything in the future. Have a great day!

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Service department is very dependable.

Service department is very dependable. I was able to wait on my vehicle while getting oil changed.

Service department is very dependable.

Service department is very dependable. I was able to wait on my vehicle while getting oil changed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your support of Toyota of Jackson! We truly appreciate your business and look forward to serving you again down the road. Until then, travel safe!

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I purchased my highlander from this dealership and always

I purchased my highlander from this dealership and always trusted them to maintain my vehicle.

I purchased my highlander from this dealership and always

I purchased my highlander from this dealership and always trusted them to maintain my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re truly grateful for your continued trust in our dealership and service team here at Toyota of Jackson! Your loyalty means a lot to us, and we look forward to welcoming you back on your next visit. Wishing you a wonderful day!

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I was pleased with the speed in which maintenance was

I was pleased with the speed in which maintenance was completed. The staff was very nice.

I was pleased with the speed in which maintenance was

I was pleased with the speed in which maintenance was completed. The staff was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Friendly, excellent service is always our goal here at Toyota of Jackson! Thank you for the wonderful 5-star review. We look forward to assisting you again down the road. See you next time!

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I was pleased at the speed of my oil change and tire

I was pleased at the speed of my oil change and tire rotation. Very courteous employees.

I was pleased at the speed of my oil change and tire

I was pleased at the speed of my oil change and tire rotation. Very courteous employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that our team here at Toyota of Jackson was able to assist you promptly and efficiently during your recent oil change and tire rotation visit. Thank you for choosing us! If there is anything else we can do for you in the future, reach out anytime. Safe travels!

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I bring my car to this location all the time and they

I bring my car to this location all the time and they always have great customer support

I bring my car to this location all the time and they

I bring my car to this location all the time and they always have great customer support

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like this make our day, Sausha! Thank you for your continued trust and loyalty. We truly appreciate your business here at Toyota of Jackson and look forward to your next visit. Until then, safe travels!

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Great customer service.

Great customer service. From my opinion and experience whenever work is done on vehicles it is performed with excellence

Great customer service.

Great customer service. From my opinion and experience whenever work is done on vehicles it is performed with excellence

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for better feedback! Thank you for choosing Toyota of Jackson. We're grateful for your business and look forward to welcoming you back in the future. Safe travels ahead!

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This dealership was prompt and quickly worked to get my

This dealership was prompt and quickly worked to get my truck in for service. It was clean and kept the coffee fresh.

This dealership was prompt and quickly worked to get my

This dealership was prompt and quickly worked to get my truck in for service. It was clean and kept the coffee fresh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for better feedback! Thank you for choosing Toyota of Jackson and sharing your experience with our service team. We're grateful for your business and look forward to welcoming you back in the future! Safe travels!

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My sale man 2as grate and he took the time to shoe me how

My sale man 2as grate and he took the time to shoe me how all my controlls worked.

My sale man 2as grate and he took the time to shoe me how

My sale man 2as grate and he took the time to shoe me how all my controlls worked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Toyota of Jackson! We truly value your business and look forward to assisting you again down the road. Enjoy the journey ahead!

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See all 264 reviews