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Jim Ellis Cadillac

(443 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed

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New (866) 957-4890 (866) 957-4890
Used (866) 958-6202 (866) 958-6202
Service (866) 959-4933 (866) 959-4933

Inventory

See all 186 vehicles from this dealership.

Incentives

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About our dealership

Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.

Service center

Phone number (866) 959-4933

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Meet our employees

Reviews

(443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Cadillac from DealerRater.

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My favorite salesman so far!

My favorite salesman so far! This was my first time buying a new car and Jamahri made the process so easy! We did everything over the phone and all I had to do was come pick it up. I got a good deal too!

My favorite salesman so far!

My favorite salesman so far! This was my first time buying a new car and Jamahri made the process so easy! We did everything over the phone and all I had to do was come pick it up. I got a good deal too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

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My experience with Jamahri and Joe in finance was

My experience with Jamahri and Joe in finance was fantastic. Professional, courteous, and honest. I drove what I came to see, Jamahri answered ever single question I had, and Joe closed the deal. Great folks to work with!

My experience with Jamahri and Joe in finance was

My experience with Jamahri and Joe in finance was fantastic. Professional, courteous, and honest. I drove what I came to see, Jamahri answered ever single question I had, and Joe closed the deal. Great folks to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Cadillac.

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This was my first time buying a car by myself.

This was my first time buying a car by myself. I was a little intimidated by the process because my parents bought my last car for me. Originally, I was looking for a used car, but Jamahri helped me realized that I would be in a better position if I bought a brand new Buick instead. This car wasn't even on my radar but my wife absolutely loved it. I am so glad I found a salesperson that more interested in selling me the right car, than selling me any car. I got a great price and they helped my figure out how to use my preapproval. I recommend everyone buy a car from Jamahri and Jim Ellis Buick GMC!

This was my first time buying a car by myself.

This was my first time buying a car by myself. I was a little intimidated by the process because my parents bought my last car for me. Originally, I was looking for a used car, but Jamahri helped me realized that I would be in a better position if I bought a brand new Buick instead. This car wasn't even on my radar but my wife absolutely loved it. I am so glad I found a salesperson that more interested in selling me the right car, than selling me any car. I got a great price and they helped my figure out how to use my preapproval. I recommend everyone buy a car from Jamahri and Jim Ellis Buick GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

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very dissatisfied.

very dissatisfied. Paid for repairs that was not related to the issue my vehicle was towed to dealership. drove vehicle away from dealership and realized vehicle was not fixed and was not able to get a refund. Received email from Service manager Tommy Webb saying that there was nothing he could do and that the repairs done was needed. Really? Let me decide if I wanted to pay for extra repairs done to my vehicle, that has nothing to do with the overheating of brake caliper. I am so dissappointed.

very dissatisfied.

very dissatisfied. Paid for repairs that was not related to the issue my vehicle was towed to dealership. drove vehicle away from dealership and realized vehicle was not fixed and was not able to get a refund. Received email from Service manager Tommy Webb saying that there was nothing he could do and that the repairs done was needed. Really? Let me decide if I wanted to pay for extra repairs done to my vehicle, that has nothing to do with the overheating of brake caliper. I am so dissappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for bringing this to our attention. It is our understanding that you have now spoken with our Service Manager, and he is working directly with you to resolve this. Please reach out with any additional questions or concerns.

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Very dissatisfied with this dealership.

Very dissatisfied with this dealership. would not recommend to anyone. I received poor service. cc

Very dissatisfied with this dealership.

Very dissatisfied with this dealership. would not recommend to anyone. I received poor service. cc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. It is our understanding that you have now spoken with our Service Manager, and he is working directly with you to resolve this. Please reach out with any additional questions or concerns.

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Very good customer service and beautiful show room.

Very good customer service and beautiful show room. All the employees were very helpful and kind.

Very good customer service and beautiful show room.

Very good customer service and beautiful show room. All the employees were very helpful and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

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"Jamahri Gaines is an absolute professional.

"Jamahri Gaines is an absolute professional. Their **diligence, skill, and positive attitude** make them a pleasure to work with. Jamahri consistently delivers **high-quality work** and is a valuable asset to any team. I highly recommend them."

"Jamahri Gaines is an absolute professional.

"Jamahri Gaines is an absolute professional. Their **diligence, skill, and positive attitude** make them a pleasure to work with. Jamahri consistently delivers **high-quality work** and is a valuable asset to any team. I highly recommend them."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Cadillac.

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Great customer service, and Martin even drove the car to

Great customer service, and Martin even drove the car to my home an hour away for delivery! Thank you so much!!

Great customer service, and Martin even drove the car to

Great customer service, and Martin even drove the car to my home an hour away for delivery! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience!

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Great experience!

Great experience! Jason was informative throughout the purchase process. He answered all questions ensuring we were comfortable.

Great experience!

Great experience! Jason was informative throughout the purchase process. He answered all questions ensuring we were comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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It was a pleasure working with Jamahri, he made the

It was a pleasure working with Jamahri, he made the process easy and smooth especially for an out of state purchase. He communicated great and answered any questions we had. I would absolutely buy more cars from him, especially if we were closer. I highly recommend him and Jim Ellis Cadillac!

It was a pleasure working with Jamahri, he made the

It was a pleasure working with Jamahri, he made the process easy and smooth especially for an out of state purchase. He communicated great and answered any questions we had. I would absolutely buy more cars from him, especially if we were closer. I highly recommend him and Jim Ellis Cadillac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

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