Reviews
2nd car purchased
This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. The process was easy and love the sales and service team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kiafamilydulaney! We are pleased to hear you had a great experience. Thanks again and enjoy your new Kia Forte!
Great Customer Service
Jonathan Smith was AWESOME. Very friendly and polite. Was a great buying experience. He's an excellent employee and person. Thank you for all your help Jonathan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Jordan Lopez
If it wasn't for the dedication and trust in Jordan Lopez I would have went to another dealership. He was amazing. I will be back and looking for Jordan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Easy to get approved Friendly agents
Stan greeted us at the door. He was very helpful and was able to get me approved. Only problem I encountered was a little confusion. I originally went online before I went to the dealership. I made an appointment. When I was texting with them, I was not told that the person I was communicating with was not the person that I had an appointment with.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Mustafa was great! He worked with us and made the overall experience wonderful. Super helpful with getting you the car you want! I will be coming back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
My car buying experience was awesome. My salesman was Fernando Silva. He was great throughout my entire process.. Financing was a bit stressful but necessary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Purchased a new Sportage
We purchased our 2019 Sportage through the Costco auto program and had a super experience with our salesman AB, Constantine the Manager, and Scott in the Finance Department! Can’t say enough about their professional care and knowledge, not to mention their Patience and time spent with us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seamless and Professional
Stan was very professional, honest and presented himself with integrity. He exuded his depth of knowledge of KIA with enthusiasm and conviction of the product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Take advantage of you.
Don’t buy from these people. They do not honor their word. And they don’t make good on their word or make good on their promises.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for any negative experience you had at our dealership, if there's anything I can do to help please email me at a.husseini@southwestkia.com -Amer Husseini, General Manager
Great Customer Service
A.B. was kind and professional. Informed me of all my options. I was able to pick the vehicle that I wanted. Left dealership the same day with vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car