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Hamden Mazda

(945 reviews)
Visit Hamden Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (203) 902-4510 (203) 902-4510
Used (203) 902-3864 (203) 902-3864
Service (203) 902-3837 (203) 902-3837

Reviews

(945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamden Mazda from DealerRater.

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Do NOT buy from this dealer.

Do NOT buy from this dealer. They are rude, slow and do not tell the truth. I can only imagine how they take care of their cars, but I sure know they treat their customers. Like...you know what.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have been leasing cars from this dealership for over

I have been leasing cars from this dealership for over ten years. I can walk in choose the car I like, sign the documents and I would have my new car to go home with. That's how easy they would make it for me. The workers are very courteous and helpful, I would recommend my friend and family to this dealership..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Quite literally the best car buying experience from start

Quite literally the best car buying experience from start to finish. My sales consultant (Atakan) and the sales manager (Wylie) were incredibly helpful, responsive and knowledgeable. They were patient with me while helping me with a decision, and the multiple test drives that went along with it. Everything was seamless, I received a very fair deal and they made sure to follow up with me after I took delivery to ensure I was satisfied and to see if I had any questions. The experience was so positive, I referred two other people who purchased vehicles there. That should speak volumes!!! Excellent all the way around - would recommend them to anyone. There are two other Mazda dealers closer to where I live but the trip to Hamden was well worth it. If I could give more stars, I would!! And I wouldn't want to forget Lori Xeller in Finance - she was terrific - knowledgeable, efficient and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony was extremely knowledgeable and helpful every

Anthony was extremely knowledgeable and helpful every step of the way! We were very impressed and will be referring friends to Anthony for help with their car purchases in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I would highly recommend this dealership to anyone

I would highly recommend this dealership to anyone interested in purchasing or leasing a vehicle! Ask for Anthony! He was so knowledgeable and such a gentleman he made my experience amazing from the minute I walked through the door until I drove off in my new Mazda. He stayed late that night, wanting to make sure I was familiar with all of the options the car offered. He definitely went above and beyond. Outstanding experience!!!!!! ⭐️⭐️⭐️⭐️⭐️ — with Anthony Olenechuk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bait and switch tactics on used cars was immediate,

Bait and switch tactics on used cars was immediate, obvious, but not unexpected. I had a very similar experience a week earlier at another Mazda dealer over a thousand miles away. I visited Mazda Hamden on May 16, 2024 ready to buy either of 2 attractively priced 2021 CX-5's which were on their website that morning. Was told both had been sold a week earlier. They did not answer my question regarding why they were still advertising unavailable products and quickly switched to trying to sell new or vastly more expensive used vehicles. I must also mention that both vehicles are still listed in cars.com and Mazda Hamden's websites today, May 23rd. Disappointing waste of our time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Anthony was one who will go to bat for you, he truly

Anthony was one who will go to bat for you, he truly listened to our wants and needs in buying a car. If you’re in the market I’d suggest asking for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Anthony was excellent to deal with while buying my new

Anthony was excellent to deal with while buying my new car. He listened to what I wanted and didn't pressure or try to redirect me and he offered some good advise. He was also really helpful in dealing with my insurance company who was very difficult to contact.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Anthony was a pleasure to deal with.

Anthony was a pleasure to deal with. He was friendly knowledgeable and never pushy. I highly recommend Anthony to anyone that appreciates an honest and respectful salesperson. I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony made the whole process smooth, going above and

Anthony made the whole process smooth, going above and beyond. He was so knowledgeable, accommodating, helpful and friendly. I will be recommending him and this dealership to everyone! Thank you, Anthony!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.