Reviews
Write a reviewI had a pleasure of working with Scott this last few
I had a pleasure of working with Scott this last few months the difficulties of getting what my wife and I wanted, which he did with a great attitude Scott will be highly recommended by my wife and I.
I had a pleasure of working with Scott this last few
I had a pleasure of working with Scott this last few months the difficulties of getting what my wife and I wanted, which he did with a great attitude Scott will be highly recommended by my wife and I.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to hear our team made your experience smooth and positive. Thank you for recommending Kunes Toyota of Galesburg.
At Kunes in Galesburg your welcomed by a friendly group
At Kunes in Galesburg your welcomed by a friendly group who truly care about putting the car of your dreams in your driveway. They truly listen to what you want. They don't want you to be just ok with the car they want it to be your dream car and do anything to help make that dream come true. They’re very helpful and through going over everything. They whole experience with Scott, Chris and Curtis was pleasant, stress free, and an enjoyable experience. Be sure to ask for Scott Carlson he's GREAT and I'm sure he'll make you laugh. He goes above and beyond and helps as much as he can.
At Kunes in Galesburg your welcomed by a friendly group
At Kunes in Galesburg your welcomed by a friendly group who truly care about putting the car of your dreams in your driveway. They truly listen to what you want. They don't want you to be just ok with the car they want it to be your dream car and do anything to help make that dream come true. They’re very helpful and through going over everything. They whole experience with Scott, Chris and Curtis was pleasant, stress free, and an enjoyable experience. Be sure to ask for Scott Carlson he's GREAT and I'm sure he'll make you laugh. He goes above and beyond and helps as much as he can.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ask for Aly!
Thanks to Aly for her exceptional assistance and professionalism as we are exploring vehicle options. She is 100% no pressure, informative and honest. She led us down the right path with our lease vs finance vs trade decision. It probably was not the most profitable for herself or for the dealership but it is the decision we are most comfortable with financially. We will always come back to Aly! Thanks Aly!
Ask for Aly!
Thanks to Aly for her exceptional assistance and professionalism as we are exploring vehicle options. She is 100% no pressure, informative and honest. She led us down the right path with our lease vs finance vs trade decision. It probably was not the most profitable for herself or for the dealership but it is the decision we are most comfortable with financially. We will always come back to Aly! Thanks Aly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Deceptive, look elsewhere
I was working with a salesperson for a few months to secure the vehicle I was wanting. I was very honest and said I’d only consider dealers at MSRP of which I was assured they were. A vehicle is found, I’m ready to make a deposit and I’m told it’s MSRP plus a $1995 protection plan. It’s their prerogative to upcharge with whatever product they want to turn profit from, but they were deceptive. I was honest from the beginning and they were not… simple as that. Look elsewhere for a transparent and honest dealership.
Deceptive, look elsewhere
I was working with a salesperson for a few months to secure the vehicle I was wanting. I was very honest and said I’d only consider dealers at MSRP of which I was assured they were. A vehicle is found, I’m ready to make a deposit and I’m told it’s MSRP plus a $1995 protection plan. It’s their prerogative to upcharge with whatever product they want to turn profit from, but they were deceptive. I was honest from the beginning and they were not… simple as that. Look elsewhere for a transparent and honest dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We regret to hear that you are displeased with your recent experience with us. I would like to get some more details about your recent visit, you can email me directly at experience@kunes.com Thank you .
Great service!!
They gave me a ride home when we relized I shouldn't drive my car home. Got the estimate to my insurance quickly. Once the insurance company cut them a check they ordered the parts and had my Rav4 back to me very quickly. Thank you Kunes Toyota!!!
Great service!!
They gave me a ride home when we relized I shouldn't drive my car home. Got the estimate to my insurance quickly. Once the insurance company cut them a check they ordered the parts and had my Rav4 back to me very quickly. Thank you Kunes Toyota!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jacky, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks to you all for the amazing help and time
My experience was wonderful! I had the best staff working with me and they were very attentive, friendly, and answered all of my questions. I am now a proud owner of a Nissan and she is great! Thanks to you all for the amazing help and time you took to make buying my first car a great experience! I love Ally! I have already recommend a friend to go there when she is ready to get her new car!
Thanks to you all for the amazing help and time
My experience was wonderful! I had the best staff working with me and they were very attentive, friendly, and answered all of my questions. I am now a proud owner of a Nissan and she is great! Thanks to you all for the amazing help and time you took to make buying my first car a great experience! I love Ally! I have already recommend a friend to go there when she is ready to get her new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Theresa was great
Brought car to kunes for ac not cold got it back ice cold was somewhat shocked with expense of freon but told if leak is found extended warranty will come into play. Theresa was great.. I did not meet mechanic but work was well done. Will bring car back. Thank you
Theresa was great
Brought car to kunes for ac not cold got it back ice cold was somewhat shocked with expense of freon but told if leak is found extended warranty will come into play. Theresa was great.. I did not meet mechanic but work was well done. Will bring car back. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Toyota of Galesburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!