Reviews
Purchase of new vehicle.
Upon my search for a vehicle that fit my needs. Anthony Woodson at Thomas helped me find the one. A comfortable suv suitable for the winter. I am very happy with my Purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and that Anthony provided you with great service. We hope to see you again in the near future. Enjoy your car!
New car
This is the second car I bought from Joe at Thomas Chrysler, they treat you very well and help anyway they can. I recommend them to anyone buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to see that Joe earned your repeat business and your recommendation. Congratulations on your purchase; please come back at any time.
Great buying experience!
I worked with Anthony (I did not see his name on the list below, I believe he is new)- he was wonderful. He was very patient and let me set the pace. I appreciated not being pressured into buying something I did not want AND he found me exactly the car I DID want. I would recommend Anthony, as well as Thomas Dodge to freinds and family. Thanks so much for a great car-buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review and rating! We are delighted to know that you came to visit us and that Anthony was wonderful by being patient and helpful. We appreciate you recommending us and we hope that you will visit us again soon! Enjoy your car!
Buyer
This is the second car we bought from Thomas Chrysler and having Joe Heisler as our sales man. I would highly recommend them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on another car! We will be sure to thank Joe for providing you with great care. Thank you for your recommendation. We appreciate it, Philip!
In early, very informative, pleasant to talk to,He...
In early, very informative, pleasant to talk to, He showed us everything I. Our price range o Out by 1:30 in a renegade love it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! Please come back to see us again soon.
New tires for 2014 Chrysler 200
I needed 4 new tires on my car. The service agent knew I was in a time crunch and he worked with that. He also gave me some options and told me he would price match for other offers. Very good experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to assist you with your tires, Mary. It was a pleasure to work with you.
Awesome
My experience at Thomas Dodge was a very pleasant one Faye Giles was very nice and she was very helpful in helping me with the car I purchased.Nady Boutros was also kind and he explained some things that I had questions about.I look forward to future business with Thomas Dodge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words for Faye and Nady! We'll be sure to pass them along to them. We look forward to your next visit as well!
Jason Smith -2019 Dodge Durango
My wife had come into Thomas about 1 month prior to dealing with Jason and was given a quote for approx. per month lease on a 2019 Durango which was not realistic. I came in a month after that quote and worked out a lease deal with Jason Smith who was friendly, professional, understanding, patient and worked very hard to get us a deal we were happy with. It took some time because we had our kids at various practices around Highland that needed to be picked up etc...so we had to leave in the middle of negotiations and come back 3 separate times. Jason hung with us through the whole 6 hour deal and we walked out of there with big smiles on our faces. I will be back to get a work car from Jason Later in 2020- He was awesome!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason- It sounds like you and your wife had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Jason went above and beyond to assist you with a high level of customer service throughout the process. We look forward to assisting you with anything shortly.
Liars, liars, liars
The people there lied to me about the down payment and the interest amount. I was getting ready to sign the papers and notice the papers stated completely different than what I was told. Beyond devastating. Dealership just wants your money and doesn’t care to help you.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for bringing this to my attention. I am troubled to learn of your displeasure with any level of communication that has left you feeling disappointed. As our customer, we value your feedback and would like to speak with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Jimmy Thomas 219-924-6100
It was one of the most amazing dealerships I’ve ever been in
The customer service was great it was very quick easy and they was very helpful they have free popcorn and coffee and I want to give a special thanks and regards to Mr. Robert Heady for all the help and the car he picked out for me!! Thank you team dodge and for the people reading it’s a yes they’re great!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to know that you were provided with great customer service during your car buying experience, especially from Robert. We value your business and we hope to see you again soon!