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Meet Frank Kowalski

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General Manager
(211 reviews)

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Reviews

Great place to go.

Great place to go. Family friendly. Great people to buy a car from. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff were friendly and helpful.

The staff were friendly and helpful. The dealership is clean and pretty on the inside.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to be.

Great place to be. Very friendly people and welcoming. They work with you. And they do not rip you off at all! I recommend going here 10/10 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Definitely recommend going here for any service work or to buy a car!!

The dealership is always clean and professional all the

The dealership is always clean and professional all the employees are courteous and polite with you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Frank is one of the most honest and reputable GM’s in the

Frank is one of the most honest and reputable GM’s in the business. Ashley was fantastic and made the process stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They never responded directly just a generic email

They never responded directly just a generic email message. No particulars for the car I asked about

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Darrell, Thank you for sharing your feedback with us. I would like to speak with you about the level of communication you received from our Sales Team when inquiring about a particular vehicle. Please reach out to me directly so we may discuss this further. Best regards, Jimmy Thomas 219-924-6100

As Always I received the best service!

As Always I received the best service!! Was having a problem with my lights and couldn't figure it out, brought it in and they fixed it right away. Always the best hospitality and heart warming team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We are happy our Service Team was able to assist you with repairing your vehicle's lights. We thank you for your business.

Excellent service very confident answers and questions.

Excellent service very confident answers and questions. I ask very fast and completing repairs. Excellent experience very appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Danny, we're glad you're happy with the way we do business here. Thank you for the five-star review. Please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland in the future if you need any further auto-related assistance from our Service Team.

I scheduled an appointment and was in and out fast.

I scheduled an appointment and was in and out fast. The writer kept me informed and updated. 10/10 service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We are happy our Service Team was able to assist you with servicing your vehicle and providing updates on the services completed. We thank you for your business.

The best dealership and the best people in Lake and

The best dealership and the best people in Lake and Porter County!! I won't buy a vehicle from anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review and for your kind words. We're so glad to learn you had a great experience with our Sales Team at Thomas Dodge Chrysler Jeep of Highland and we know the future will yield equally great results.