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Meet Faye Giles

Faye Giles headshot
Senior Sales Specialist
(325 reviews)

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Industry experience 11 years
Dealership experience 11 years

I am first and foremost a true MOPAR gal. I not only sell MOPARS but I also own several. I believe in the MOPAR products. I strive each and every day to change the car buying process, by making it a fun and hassle-free experience from start to finish. I am changing the perception one customer at a time while helping you find the vehicle that best fits your needs, wants, lifestyle and budget. Most importantly, I want to earn your business. I want to make you a customer for life!

Reviews

Great place to go.

Great place to go. Family friendly. Great people to buy a car from. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It's always a pleasure working with faye she is why I

It's always a pleasure working with faye she is why I keep coming to thomas as well as a few others who take the time to make the investment in the purchase of a vehicle worth while

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Faye was a positive experience.

Working with Faye was a positive experience. I did not feel pressured with the purchase and would work with her again in the future for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind feedback. It is an honor to be your choice at Thomas Dodge Chrysler Jeep of Highland and we are happy to know that you had a great vehicle-buying experience with our Sales Team. We welcome you back anytime.

Excellent service very confident answers and questions.

Excellent service very confident answers and questions. I ask very fast and completing repairs. Excellent experience very appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Danny, we're glad you're happy with the way we do business here. Thank you for the five-star review. Please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland in the future if you need any further auto-related assistance from our Service Team.

My sales person was Faye and she was very helpful in

My sales person was Faye and she was very helpful in getting the deal I needed. I'm very happy with my new truck and will make another purchase from them in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing rating and review! Our Sales Team at Thomas Dodge Chrysler Jeep of Highland is extremely grateful to know that you received great customer service during your car-buying experience. We look to form long-lasting relationships with customers. We thank you for your business.

Great customer service.

Great customer service. Very nice and helpful. Definitely a place to come too. Will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Elizabeth, thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We are happy our Service Team was able to assist you with such outstanding customer service. We thank you for your business and we look forward to seeing you again.

No drama and hassle free.

No drama and hassle free. Third car I have bought. I always use faye giles. She is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our Sales Team is thrilled to read that you had a great buying experience here at Thomas Dodge Chrysler Jeep of Highland, Lynn.snyder59. We hope you enjoy your new vehicle, and we look forward to seeing you again.

I’m a repeat customer and would definitely go back again

I’m a repeat customer and would definitely go back again for my next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so grateful for your kind review and for your loyalty to Thomas Dodge Chrysler Jeep of Highland. It would truly be a pleasure to assist you again, take care.

I drove 2 hours to get to the dealer and the price was

I drove 2 hours to get to the dealer and the price was good and a great sales person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for making the drive out here, Mikey! We are thrilled that our Sales Team was able to give you a good price and positive experience. We appreciate you taking the time to write this kind review and if there is anything else that you need, please reach out to us here at Thomas Dodge Chrysler Jeep of Highland.

Faye went above and beyond for me, making sure that I not

Faye went above and beyond for me, making sure that I not only got the vehicle I wanted, but I was treated with respect and given the best possible deal. When I need a vehicle next, I will be sure to see Faye. You should too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so happy to learn our Sales Team went above and beyond to provide you with a great vehicle buying experience. We truly value your feedback and recommendation, and we are glad we could help. It would be an honor to assist you again at Thomas Dodge Chrysler Jeep of Highland, take care.