Reviews
Great experience!
This was a big deal for me. I knew I wanted a Jeep but I'm a small person that has a hard time getting into larger cars. I had my eye on a few but didn't really want to be a pain and ask to drive them all - then Adam walked up to us. I got in - no kidding - at least 7 cars and I drove 3. this man took EXTREME care to make sure that I felt comfortable and confident in my new potential car. when it came time to buy - another dreaded experience - Adam was easy-going, conversational and made that experience a pleasure. thank you, Adam. I appreciate you... and my new Jeep!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience and sales rep
Can't say enough good things. The buying process was very transparent - everything was on a screen in front of us - from trade appraisal to final numbers. Charles Johnson was our salesman, and made it a laid back, fun experience. Special thanks to Cody for the tech orientation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience
My experience at this dealership was different from others, the numbers were worked out right in front of us and staff is very kind & professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wayne Thompson is "THE MAN'
Wayne was very nice and friendly. He went the extra mile, to find the Jeep that we wanted and at the price wanted.. Thank you. We love our 2016 Jeep Wrangler !!!! Can't wait to do business with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bettenhausen
This was my first jeep purchase and I could not be more happy with how it turned out. Everyone I worked with helped me have an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I loved my experience at this dealership!
David Martinez did an amazing job with helping us out. We had been to other dealerships in the past but this was by far the BEST one yet! David was honest with us and didn't try to B.S. us. Thank you David Martinez and Steve Antalek for selling us a vehicle that the whole family loves! Crystal Sweat and Tom Judd
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bettenhausen Jeep, Orland Park, IL
I leased a 2016 Jeep Wrangler unlimited from Tim Slattery at Bettenhausen jeep in Orland Park. It was the best car buying/leasing experience I've ever had! I wasn't sure whether I would buy or lease so Tim took the time to clearly and accurately explain both options and show me both calculations. I was given a fair price for my trade and shown on KBB how it was calculated also. Nothing is confusing or done behind your back. You work with one person start to finish and see all calculations to the dime. I have never worked with such an honest straightforward car salesman. I don't think I will ever purchase from anyone else again. The dealership is a bit of a drive for me, but I had been to 2 jeep dealerships and none came close to the deal I was given at Bettenhausen. They made me feel comfortable and relaxed words I would never use to describe car buying!!! Make the drive and ask for Tim! This place cannot be beat!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service all around
I decided it was time to trade in my 2012 wrangler so came to see what my options were. The dealership is very clean and loaded with a lot of differing options to meet the needs of its customers. My sales person was Wayne Thompson. He was a pleasure to deal with and has been very accommodating from test drive to delivery. He has a also been in touch to follow up to ensure I'm satisfied with my purchase! Very attentive and informative guy. Quick deal. No hassles. I highly recommend this dealer and Wayne Thompson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stress free experience
I leased a 2016 Jeep Wrangler unlimited from Tim Slattery at Bettenhausen jeep in Orland Park. It was the best car buying/leasing experience I've ever had! I wasn't sure whether I would buy or lease so Tim took the time to clearly and accurately explain both options and show me both calculations. I was given a fair price for my trade and shown on KBB how it was calculated also. Nothing is confusing or done behind your back. You work with one person start to finish and see all calculations to the dime. I have never worked with such an honest straightforward car salesman. I don't think I will ever purchase from anyone else again. The dealership is a bit of a drive for me, but I had been to 2 jeep dealerships and none came close to the deal I was given at Bettenhausen. They made me feel comfortable and relaxed words I would never use to describe car buying!!! Make the drive and ask for Tim! This place cannot be beat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service Ive ever recieved from a car dealership
I saw Jamie K. at the Jeep Bettenhausen dealership in Orland Park. It was the best service I've ever recieved when it comes to car dealerships. I had some things come up and I had specific requirments for the type of car I was looking for. For about 2 weeks, Jamie sent me information for any used cars that came onto the lot and had me come in to test drive each one. I had my heart set on a Dodge Dart and she was able to find one that was in my price range and exactly what i was looking for. She was very patient with me abd completely accomadating! I am so happy with my new car and I cannot thank her enough for all of her help. If you're going to buy a new car I suggest you go visit Jamie because she will take great care of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car