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Bettenhausen Chrysler Dodge Jeep RAM

(4,827 reviews)
Visit Bettenhausen Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 237-0836 (877) 237-0836
Used (866) 906-5208 (866) 906-5208
Service (877) 439-9581 (877) 439-9581

Reviews

(4,827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bettenhausen Chrysler Dodge Jeep RAM from DealerRater.

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Great experience!

This was a big deal for me. I knew I wanted a Jeep but I'm a small person that has a hard time getting into larger cars. I had my eye on a few but didn't really want to be a pain and ask to drive them all - then Adam walked up to us. I got in - no kidding - at least 7 cars and I drove 3. this man took EXTREME care to make sure that I felt comfortable and confident in my new potential car. when it came time to buy - another dreaded experience - Adam was easy-going, conversational and made that experience a pleasure. thank you, Adam. I appreciate you... and my new Jeep!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience and sales rep

Can't say enough good things. The buying process was very transparent - everything was on a screen in front of us - from trade appraisal to final numbers. Charles Johnson was our salesman, and made it a laid back, fun experience. Special thanks to Cody for the tech orientation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

My experience at this dealership was different from others, the numbers were worked out right in front of us and staff is very kind & professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wayne Thompson is "THE MAN'

Wayne was very nice and friendly. He went the extra mile, to find the Jeep that we wanted and at the price wanted.. Thank you. We love our 2016 Jeep Wrangler !!!! Can't wait to do business with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bettenhausen

This was my first jeep purchase and I could not be more happy with how it turned out. Everyone I worked with helped me have an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I loved my experience at this dealership!

David Martinez did an amazing job with helping us out. We had been to other dealerships in the past but this was by far the BEST one yet! David was honest with us and didn't try to B.S. us. Thank you David Martinez and Steve Antalek for selling us a vehicle that the whole family loves! Crystal Sweat and Tom Judd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bettenhausen Jeep, Orland Park, IL

I leased a 2016 Jeep Wrangler unlimited from Tim Slattery at Bettenhausen jeep in Orland Park. It was the best car buying/leasing experience I've ever had! I wasn't sure whether I would buy or lease so Tim took the time to clearly and accurately explain both options and show me both calculations. I was given a fair price for my trade and shown on KBB how it was calculated also. Nothing is confusing or done behind your back. You work with one person start to finish and see all calculations to the dime. I have never worked with such an honest straightforward car salesman. I don't think I will ever purchase from anyone else again. The dealership is a bit of a drive for me, but I had been to 2 jeep dealerships and none came close to the deal I was given at Bettenhausen. They made me feel comfortable and relaxed words I would never use to describe car buying!!! Make the drive and ask for Tim! This place cannot be beat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service all around

I decided it was time to trade in my 2012 wrangler so came to see what my options were. The dealership is very clean and loaded with a lot of differing options to meet the needs of its customers. My sales person was Wayne Thompson. He was a pleasure to deal with and has been very accommodating from test drive to delivery. He has a also been in touch to follow up to ensure I'm satisfied with my purchase! Very attentive and informative guy. Quick deal. No hassles. I highly recommend this dealer and Wayne Thompson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Stress free experience

I leased a 2016 Jeep Wrangler unlimited from Tim Slattery at Bettenhausen jeep in Orland Park. It was the best car buying/leasing experience I've ever had! I wasn't sure whether I would buy or lease so Tim took the time to clearly and accurately explain both options and show me both calculations. I was given a fair price for my trade and shown on KBB how it was calculated also. Nothing is confusing or done behind your back. You work with one person start to finish and see all calculations to the dime. I have never worked with such an honest straightforward car salesman. I don't think I will ever purchase from anyone else again. The dealership is a bit of a drive for me, but I had been to 2 jeep dealerships and none came close to the deal I was given at Bettenhausen. They made me feel comfortable and relaxed words I would never use to describe car buying!!! Make the drive and ask for Tim! This place cannot be beat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best service Ive ever recieved from a car dealership

I saw Jamie K. at the Jeep Bettenhausen dealership in Orland Park. It was the best service I've ever recieved when it comes to car dealerships. I had some things come up and I had specific requirments for the type of car I was looking for. For about 2 weeks, Jamie sent me information for any used cars that came onto the lot and had me come in to test drive each one. I had my heart set on a Dodge Dart and she was able to find one that was in my price range and exactly what i was looking for. She was very patient with me abd completely accomadating! I am so happy with my new car and I cannot thank her enough for all of her help. If you're going to buy a new car I suggest you go visit Jamie because she will take great care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.