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Riverhead Hyundai & Riverhead Nissan

(2,417 reviews)
Visit Riverhead Hyundai & Riverhead Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday 11:00am–5:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (631) 830-6153 (631) 830-6153
Used (631) 405-4525 (631) 405-4525
Service (631) 284-8537 (631) 284-8537

Reviews

(2,417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverhead Hyundai & Riverhead Nissan from DealerRater.

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I will never be returning to the Nissan service

I will never be returning to the Nissan service department again. This is the second time that I was there where I was treated with complete disrespect by both the receptionist and manager. They should all be fired for the horrific way that they treat their supposedly valued customers. In particular, the manager was demeaning and completely condescending. I stormed out out of their completely upset and my problem unfixed. The only person that was able to help resolve my issue,once again, was the sales person Liana Dejesus. She was also the critical person who helped me the first time I went there after the service department could not fix my problem then as well. I will never recommend anybody to have their car serviced there and it is disgraceful that they even operate and remain open. If I could give them 5 negative review stars I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We visited Riverhead Hyundai to look.

We visited Riverhead Hyundai to look. Mark was helpful, polite and friendly- no pressure or hard sell. We liked the Hyundai Tucson Hybrid and decided to buy. Negotiations were accommodating and pleasant. Our experience with the dealership and sales person, Mark was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Donna and Jerry are true professionals.

Donna and Jerry are true professionals. Always helpful, accommodating and informative. Everything is explained thoroughly prior to initiating any work. Highly recommend Riverhead Nissan. Gary C.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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brought my 2019 rouge in for service, was in and out in

brought my 2019 rouge in for service, was in and out in know time ,, jerry sposato service manager was awesome !!! so satisfied i bring my chevy there for service too !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service we’ve ever had over a period of 20

Best customer service we’ve ever had over a period of 20 years for all our cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!!

Professional service.

Professional service. Fran was very nice. I am going there again for further service with the use of my extended warranty for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stacey, a service person was very helpful.

Stacey, a service person was very helpful. My 2024 caligaphy needed a new transmission. As promised gave me a loaner car. She and the staff were very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joe, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

The salesman was very nice, friendly and very helpful.

The salesman was very nice, friendly and very helpful. Did not feel any pressure dealing with him at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They sell used cars that dont work .

They sell used cars that dont work . They are thieves . I bought a car from 3 weeks of me using it and they are not making themself responsible to fix it.they are blaming me for breaking it down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are sorry to hear this about your frustration with your vehicle. We did bring you into service and took care of your issue free of charge and you left here very happy. Please give us a call at 631-369-0600 ext 724 to discuss further.

The service department was very fast and efficient in

The service department was very fast and efficient in getting the Frontier in and out early and quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are glad to hear we got you in and out rather quickly. We look forward to seeing you in the future.