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Team Toyota

(1,563 reviews)
Visit Team Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 699-9641 (888) 699-9641
Used (877) 470-6916 (877) 470-6916
Service (866) 434-3886 (866) 434-3886

Reviews

(1,563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota from DealerRater.

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Traci Brubaker ROCKS!

This is my second vehicle from Team Toyota (my 6th if you count other family members). Traci Brubaker sold us all of them. She is informed and has a "no pressure just want to get you the best deal and be happy" attitude. I take my car in on a fairly regular basis as I put a lot of miles on it. The service department is top notch! I get in and out quickly. I would and do recommend Team Toyota to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great no pressure service

I recommend this dealership for service. I have taken my car to other Toyota dealership and have ALWAYS felt pressured to get things done on my car that weren't necessary. I do NOT feel that way at Team Toyota. I will continue to use this dealership. The staff are friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing Service Department!!

I love Team Toyota! Dan and the service team are really nice and he tells you honestly what needs to be done immediately and later on based on what the technician finds. I recently took my car in after I heard a roaring noise, which I thought was coming from the brakes, but turned out it was from the tires, which Dan told me can happen sometimes. Dan AND two technicians took my car out to make sure it was the tires and not something else and I REALLY appreciate them for doing so. GREAT SERVICE and I'll be back for my next visit!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Richard Bach - Toyota RAV4 Service Review

Paula and the entire service crew were both prompt and courteous. Always a pleasure to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Service Department

I always take my Toyota Highlander to Team Toyota because they provide exceptional service to my vehicle. The service department make sure that my vehicle is kept up to date on the maintenance schedule. I appreciate that the service department inspect my vehicle to let me know about any potential issues or problems my vehicle may have. I also like the fact that whenever I need service on my vehicle I can use a mail in coupon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service quickly as promised,very clean dept.

Service was started as soon as I arrived ,service people were very friendly and helpful, and customer waiting area was very comfortable with a nice selection of coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LOVING IT!!!

I leased my new Toyota in October of 2014. My sales person, Traci Brubaker, was great. She worked with me and helped me to find the exact model & color that I was looking for. They didn't have the vehicle when I was there, but she knew when it would be in so we completed the paperwork and when it arrived, I couldn't have been happier. The ride is so smooth, and all of the equipment is so user friendly. My daughter drove it, and she also fell in love with it. When I have to have it serviced the service people are so nice and go out of their way to explain things to you. I would definitely recommend Team Toyota of Schererville, and a Toyota vehicle to anyone looking to purchase a vehicle. Thank you for making me purchase easy and stress free. You guys/gals are GREAT!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend!!!

Team Toyota is the place to go if you are looking to buy a car. Rick Gonnella was great!! He was super patient with us and helped us get the right car for our needs!! We definitely recommend Team Toyota!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Toyota dealership in the area!

Team Toyota exceeded my expectations in every way. I stopped in looking at used cars and was on my way with a great deal in a few hours. Team Toyota worked hard to earn my business and offered more for my trade in to make the deal work. Their service department is great and all of their employees were helpful. I have another Toyota dealership much closer to my home and I choose to drive the extra distance because of thier service. Not all Toyota dealerships are the same and if you live in the Merrillville area I suggest driving west to the better choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Car and Great Service

I brought my car in for its first service on the car. They service dept was very professional, explained everything to me before the work was done and after as well. I was very impressed with how everything was done. I suggest if you are looking for a new car to please check out Team Toyota. Also if you need service performed on your Toyota, then call on Team Toyota on 41.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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