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Hempstead Ford Lincoln

(2,207 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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Quick efficient service.

Quick efficient service. Chris was a pleasure to work with. Thanks for your suggestions! Happy holidays.

Quick efficient service.

Quick efficient service. Chris was a pleasure to work with. Thanks for your suggestions! Happy holidays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly atmosphere.

Friendly atmosphere. John Bertho is excellent salesman. Very attentive to customer needs.Excellent interpersonal skills. We haven been a loyal Ford customer for more than 15years.No plans of going to other dealers. Very happy with Ford dealer. Will highly recommend to my family & friends. THANK YOU.

Friendly atmosphere.

Friendly atmosphere. John Bertho is excellent salesman. Very attentive to customer needs.Excellent interpersonal skills. We haven been a loyal Ford customer for more than 15years.No plans of going to other dealers. Very happy with Ford dealer. Will highly recommend to my family & friends. THANK YOU.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We’re glad John made you feel taken care of and helped you find the right fit. We truly appreciate your loyalty over the past 15 years and your recommendation to family and friends. If you ever need anything, give us a call at 516-202-9194. Hempstead Ford Lincoln Team

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It was a pleasure working with John B Great with his help

It was a pleasure working with John B Great with his help on operation of the Bronco Fast results on finding MY DREAM Bronco Sport

It was a pleasure working with John B Great with his help

It was a pleasure working with John B Great with his help on operation of the Bronco Fast results on finding MY DREAM Bronco Sport

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Arlene, thank you so much for sharing this and for choosing Hempstead Ford Lincoln. We’re thrilled John B could walk you through your Bronco Sport and help you find the one that felt just right. Enjoy every mile in your dream Bronco Sport, and if you ever have questions or need anything at all, please give us a call at 516-202-9194. Hempstead Ford Lincoln Team

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It was very easy to schedule an appointment via

It was very easy to schedule an appointment via telephone. I arrived on time for my New York State Inspection and was greeted immediately. I was informed that the service would be complementary and I could wait. The customer waiting area was clean and comfortable and my service was completed in under an hour. I received a vehicle report card showing that everything was in good order. Overall I had an efficient and comfortable visit to the dealership.

It was very easy to schedule an appointment via

It was very easy to schedule an appointment via telephone. I arrived on time for my New York State Inspection and was greeted immediately. I was informed that the service would be complementary and I could wait. The customer waiting area was clean and comfortable and my service was completed in under an hour. I received a vehicle report card showing that everything was in good order. Overall I had an efficient and comfortable visit to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a detailed review of your visit. We’re glad to hear scheduling was easy, your inspection went smoothly, and that you felt comfortable while you waited. It’s great to know the report card and complimentary service helped make the experience even better. If you ever need anything or have questions about your vehicle, please don’t hesitate to call us at 516-202-9194. Hempstead Ford Lincoln Team

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Dennis Cullen was our representative.

Dennis Cullen was our representative. From the day we ordered it all the way through delivery and beyond, he was great. Listened to our questions and concerns. Answered them swiftly and accurately. Would recommend to anyone.

Dennis Cullen was our representative.

Dennis Cullen was our representative. From the day we ordered it all the way through delivery and beyond, he was great. Listened to our questions and concerns. Answered them swiftly and accurately. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicole, thank you so much for sharing this. We’re really glad to hear that Dennis took great care of you from ordering through delivery and beyond. It is great to know he listened, answered your questions quickly, and made the whole experience smooth. We truly appreciate your recommendation and look forward to seeing you again whenever you need us. Hempstead Ford Lincoln Team

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Rich took the time to explain the services offered,cost

Rich took the time to explain the services offered,cost and suggestions for my reason for coming in. He assured me that the service being provided would help with the issues. Thank you!!

Rich took the time to explain the services offered,cost

Rich took the time to explain the services offered,cost and suggestions for my reason for coming in. He assured me that the service being provided would help with the issues. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for taking the time to share this. We’re really glad to hear that Rich walked you through the services, costs, and recommendations, and that he helped you feel confident about the work being done on your vehicle. We appreciate your trust in us and we’re here whenever you need anything in the future. Hempstead Ford Lincoln Team

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Very good with explaining the car with delivery of it and

Very good with explaining the car with delivery of it and follow up on it !

Very good with explaining the car with delivery of it and

Very good with explaining the car with delivery of it and follow up on it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! We’re glad our team made the delivery smooth and kept you informed throughout. If you have any questions as you get to know the car, call us at 516-202-9194—we’re here to help. — Hempstead Ford Lincoln Team

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I've been coming to Helptstead Ford for years because

I've been coming to Helptstead Ford for years because we're always treated like family! Frank made the entire process smooth and found me a car I love! Mike was helpful and answered all my questions. Overall a great experience.

I've been coming to Helptstead Ford for years because

I've been coming to Helptstead Ford for years because we're always treated like family! Frank made the entire process smooth and found me a car I love! Mike was helpful and answered all my questions. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being with us over the years, and for the kind words. We’re glad Frank made everything smooth and helped you find a car you love, and that Mike answered all your questions. If you need anything at all, call us at 516-202-9194. — Hempstead Ford Lincoln Team

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Hempstead Ford Lincoln is a very professional dealership.

Hempstead Ford Lincoln is a very professional dealership. The service department is tops. They take care of everyone’s car as if it were their own. I wouldn’t go anywhere else.

Hempstead Ford Lincoln is a very professional dealership.

Hempstead Ford Lincoln is a very professional dealership. The service department is tops. They take care of everyone’s car as if it were their own. I wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback. We’re proud of our service team and appreciate your trust—treating every vehicle like our own is the goal. If you ever need anything, call us at 516-202-9194. — Hempstead Ford Lincoln Team

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Always treated like family, and remember FORD means

Always treated like family, and remember FORD means First On Race Day. And the best dealer service too

Always treated like family, and remember FORD means

Always treated like family, and remember FORD means First On Race Day. And the best dealer service too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Love hearing that you feel like family—and we’re smiling at “First On Race Day,” too. Thanks for the shoutout on service. If you need anything, call us at 516-202-9194. — Hempstead Ford Lincoln Team

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