Reviews
I can't tell you how happy I am with the service you
I can't tell you how happy I am with the service you provided, the great price you offered, and I just love my "used" Prius. Even though you are over four hours away from where I live and three states away, I would definitely come back again to Penn Toyota to purchase another vehicle! Your service is impeccable, your attention to detail and the overall great experience I had with your dealership was fantastic. Luis, my, salesman, was wonderful, kind and considerate. Thank You for being wonderful and honest dealership!!!
I can't tell you how happy I am with the service you
I can't tell you how happy I am with the service you provided, the great price you offered, and I just love my "used" Prius. Even though you are over four hours away from where I live and three states away, I would definitely come back again to Penn Toyota to purchase another vehicle! Your service is impeccable, your attention to detail and the overall great experience I had with your dealership was fantastic. Luis, my, salesman, was wonderful, kind and considerate. Thank You for being wonderful and honest dealership!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I met Mr Tommy who is very nice and kind he explains
I met Mr Tommy who is very nice and kind he explains well about my future car. I am very exciting to see Corolla cross Thanks
I met Mr Tommy who is very nice and kind he explains
I met Mr Tommy who is very nice and kind he explains well about my future car. I am very exciting to see Corolla cross Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I purchased a used Lexus 2007 460 and picked it up
I purchased a used Lexus 2007 460 and picked it up 2/19/25, left for Florida 2/22/25 and on 3/4/25 had my mechanic check it out. 2 of the tires shouldn't have passed inspection and they refuse to do anything about it.
I purchased a used Lexus 2007 460 and picked it up
I purchased a used Lexus 2007 460 and picked it up 2/19/25, left for Florida 2/22/25 and on 3/4/25 had my mechanic check it out. 2 of the tires shouldn't have passed inspection and they refuse to do anything about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Overpriced and not helpful when contacted regarding a
Overpriced and not helpful when contacted regarding a used car available on their lot. Disappointing given the fact that they kept contacting me
Overpriced and not helpful when contacted regarding a
Overpriced and not helpful when contacted regarding a used car available on their lot. Disappointing given the fact that they kept contacting me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience!
Great experience! This is the third car we have purchased from Joni! We now live 2 hours away but still came to do business with Joni.
Great experience!
Great experience! This is the third car we have purchased from Joni! We now live 2 hours away but still came to do business with Joni.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a new Toyota Camry Hybrid from Penn Toyota on
I purchased a new Toyota Camry Hybrid from Penn Toyota on 12/3/24. The salesperson we worked with was Ahmed. Ahmed was very approachable and knowledgeable about the different features of the car. It was a pleasant experience working with someone like him especially in light of the fact that it’s such a big decision to make. He got us a good trade in value for our car, He also helped connect the app (which is a great feature). I am giving this dealership a 5/5 review because of my experience with Ahmed.
I purchased a new Toyota Camry Hybrid from Penn Toyota on
I purchased a new Toyota Camry Hybrid from Penn Toyota on 12/3/24. The salesperson we worked with was Ahmed. Ahmed was very approachable and knowledgeable about the different features of the car. It was a pleasant experience working with someone like him especially in light of the fact that it’s such a big decision to make. He got us a good trade in value for our car, He also helped connect the app (which is a great feature). I am giving this dealership a 5/5 review because of my experience with Ahmed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommy the lot attendant greeted me in a friendly manner,
Tommy the lot attendant greeted me in a friendly manner, and helped me with a minor problem. We had a chuckle as well. Michelle greeted me warmly, addressed my concerns about a tire issue, escorted me to the lounge area, and said she would text me with updates. Lori and I had a nice chat before I settled into the lounge. Michelle came to get me to talk to the tech Adrien who reassured me about my tire concern. Everyone was professional, helpful, respectful of my concerns. I cannot imagine better service anywhere.
Tommy the lot attendant greeted me in a friendly manner,
Tommy the lot attendant greeted me in a friendly manner, and helped me with a minor problem. We had a chuckle as well. Michelle greeted me warmly, addressed my concerns about a tire issue, escorted me to the lounge area, and said she would text me with updates. Lori and I had a nice chat before I settled into the lounge. Michelle came to get me to talk to the tech Adrien who reassured me about my tire concern. Everyone was professional, helpful, respectful of my concerns. I cannot imagine better service anywhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gilbert is very welcoming, patient, honest and very
Gilbert is very welcoming, patient, honest and very knowledgeable. He was really helpful and gave us a lot of attention when we were trying out and learning about our Toyota Corolla. He was happy to spend time showing us all of the features of our car. He is very dedicated to the buyer. The staff was friendly and made it easier to navigate through all of the required documents for the purchase of the car. I will definitely recommend Gilbert and Penn Toyota to our family and friends.
Gilbert is very welcoming, patient, honest and very
Gilbert is very welcoming, patient, honest and very knowledgeable. He was really helpful and gave us a lot of attention when we were trying out and learning about our Toyota Corolla. He was happy to spend time showing us all of the features of our car. He is very dedicated to the buyer. The staff was friendly and made it easier to navigate through all of the required documents for the purchase of the car. I will definitely recommend Gilbert and Penn Toyota to our family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought a Tacoma.
I recently bought a Tacoma. Joe is a very knowledgeable salesman and a pleasure to work with. I’d recommend buying your next Toyota from Penn!
I recently bought a Tacoma.
I recently bought a Tacoma. Joe is a very knowledgeable salesman and a pleasure to work with. I’d recommend buying your next Toyota from Penn!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
IT WAS A PLEASURE WORKING WOTH LUIS MORALES HE GOT ME AN
IT WAS A PLEASURE WORKING WOTH LUIS MORALES HE GOT ME AN UNBELIVABLE DEAL AND I AM A VERY HAPPY PENN CLIENT
IT WAS A PLEASURE WORKING WOTH LUIS MORALES HE GOT ME AN
IT WAS A PLEASURE WORKING WOTH LUIS MORALES HE GOT ME AN UNBELIVABLE DEAL AND I AM A VERY HAPPY PENN CLIENT
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car