Reviews
I always heard the saying to never trust car salesmen,
I always heard the saying to never trust car salesmen, but I would have never thought I would actually fall victim to these types of scam artists. I was lied to about so many things. Worst experience ever. I will say that Ashley Verdun however was amazing and very forthcoming. Ray Zaman on the other hand, lied about when my payments would actually start. Then after speaking with the lienholder and finding out that my payments will actually start in a month and not "two months" like Ray had stated, I then reached out back to him to find out why I was lied to. Ray's response was "actually you have 10 days grace period after your due date and with weekends included that is approximately 2 months". So deceitful! Mohammed Chowdhury lied about me actually NEEDING to have all the extra service coverages such as " Honda Care and Multi Shield Protection' (an extra $4,000 added to my loan) in order to be approved of the loan. They took advantage of my vulnerability and desperation to purchase a new vehicle. NEVER AGAIN!
I always heard the saying to never trust car salesmen,
I always heard the saying to never trust car salesmen, but I would have never thought I would actually fall victim to these types of scam artists. I was lied to about so many things. Worst experience ever. I will say that Ashley Verdun however was amazing and very forthcoming. Ray Zaman on the other hand, lied about when my payments would actually start. Then after speaking with the lienholder and finding out that my payments will actually start in a month and not "two months" like Ray had stated, I then reached out back to him to find out why I was lied to. Ray's response was "actually you have 10 days grace period after your due date and with weekends included that is approximately 2 months". So deceitful! Mohammed Chowdhury lied about me actually NEEDING to have all the extra service coverages such as " Honda Care and Multi Shield Protection' (an extra $4,000 added to my loan) in order to be approved of the loan. They took advantage of my vulnerability and desperation to purchase a new vehicle. NEVER AGAIN!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ashley Verdun did a great job .
Ashley Verdun did a great job . She was really helpful. I am thankful to her
Ashley Verdun did a great job .
Ashley Verdun did a great job . She was really helpful. I am thankful to her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Accommodating nice peoplle well dress easy to talk too
Accommodating nice peoplle well dress easy to talk too relaxing fast approvable comfortable excellent agent
Accommodating nice peoplle well dress easy to talk too
Accommodating nice peoplle well dress easy to talk too relaxing fast approvable comfortable excellent agent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I took my car for a recall replacement part .
I took my car for a recall replacement part . They didn’t provide transportation for me to go back home or return to the dealer to pick up the car . I had to pay out of pocket for cab fares. I spoke with service manager at Hillside regarding this . He instructed me to call Honda customer service . Honda customer service representative (Jessica) told me it’s not Honda’s responsibility to pay for this even though it’s a recall service. She told me I should have made arrangements to get a ride from someone ! I am very disappointed with Honda customer service I must say .
I took my car for a recall replacement part .
I took my car for a recall replacement part . They didn’t provide transportation for me to go back home or return to the dealer to pick up the car . I had to pay out of pocket for cab fares. I spoke with service manager at Hillside regarding this . He instructed me to call Honda customer service . Honda customer service representative (Jessica) told me it’s not Honda’s responsibility to pay for this even though it’s a recall service. She told me I should have made arrangements to get a ride from someone ! I am very disappointed with Honda customer service I must say .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley helped me the best 👌 she works so hard to make it
Ashley helped me the best 👌 she works so hard to make it happen. Highly recommend
Ashley helped me the best 👌 she works so hard to make it
Ashley helped me the best 👌 she works so hard to make it happen. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ashley Verdun was a Godsend — highly professional, super
Ashley Verdun was a Godsend — highly professional, super skilled and extremely talented. It was a real pleasure doing business with this dealership.
Ashley Verdun was a Godsend — highly professional, super
Ashley Verdun was a Godsend — highly professional, super skilled and extremely talented. It was a real pleasure doing business with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ashley was very helpful to our needs and likes she has a
Ashley was very helpful to our needs and likes she has a great sense of humor above all Ashley was very professional about her job. Thank you for helping us get our new ride. BLESS WITH GOOD ENERGY
Ashley was very helpful to our needs and likes she has a
Ashley was very helpful to our needs and likes she has a great sense of humor above all Ashley was very professional about her job. Thank you for helping us get our new ride. BLESS WITH GOOD ENERGY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I dropped off my car for a state inspection at 7:45 AM,
I dropped off my car for a state inspection at 7:45 AM, but at 12:15 PM, I received a call from service advisor Chris Khedaroo simply stating that my car was ready with no other comments. When I went to pick up my car at 5:00 PM, I was told that it did not pass the inspection. I expected the advisor to inform me about any issues and offer potential solutions while my car was still at the dealership. According to the receipt, the actual diagnostic was done at 9:15 AM, but the service center showed no willingness to address the issue on the same day. It was a complete waste of my time to have to return to the dealership. Speaking with the manager didn't help either; all they said was I would need to come back again to fix the problem. Very disappointing service overall.
I dropped off my car for a state inspection at 7:45 AM,
I dropped off my car for a state inspection at 7:45 AM, but at 12:15 PM, I received a call from service advisor Chris Khedaroo simply stating that my car was ready with no other comments. When I went to pick up my car at 5:00 PM, I was told that it did not pass the inspection. I expected the advisor to inform me about any issues and offer potential solutions while my car was still at the dealership. According to the receipt, the actual diagnostic was done at 9:15 AM, but the service center showed no willingness to address the issue on the same day. It was a complete waste of my time to have to return to the dealership. Speaking with the manager didn't help either; all they said was I would need to come back again to fix the problem. Very disappointing service overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ashley Verdun is very nice and helpful she is so
Ashley Verdun is very nice and helpful she is so pleasant I would recommend her for your next car
Ashley Verdun is very nice and helpful she is so
Ashley Verdun is very nice and helpful she is so pleasant I would recommend her for your next car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ashley was great she helped me get my Honda si and was
Ashley was great she helped me get my Honda si and was there till everything was complete great service will be back soon
Ashley was great she helped me get my Honda si and was
Ashley was great she helped me get my Honda si and was there till everything was complete great service will be back soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car