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Sherman Dodge Chrysler Jeep RAM

(2,015 reviews)
Visit Sherman Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–8:00pm 6:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (866) 591-2791 (866) 591-2791
Used (888) 860-5874 (888) 860-5874
Service (847) 440-3114 (847) 440-3114

Reviews

(2,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sherman Dodge Chrysler Jeep RAM from DealerRater.

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Sherman Jeep Laredo

I wanto thank our saleman Joe Tudela, was very courteous,polite and knowledgeable

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Mercedes, we love hearing from satisfied customers! I will be sure to pass your kind words onto Joe. Best, Sherman Dodge Team

2 Thumbs Up!

Went into this dealer to trade in a car and came out feeling like a million bucks. Our salesperson Brian Matos was an amazing upfront and honest man. He provided us with options as well as all the information we may have needed. He was very knowledgeable about what he has to offer and was obligated to have every question answered as well as every future question we may have. Felt like home. Thank you for giving us fantastic customer service and catering to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hey Mello! Thank you for this great review! Brian is truly an amazing salesperson and we appreciate him for giving you a fantastic experience! Thank you again and be sure to like us on Facebook to get all the good deals! Sherman Dodge Team

Skip this place!!!! They're a bunch of scam artists!

On 10/6/2015 I purchased a new 2015 Durango. I traded in a vehicle and the Sherman Dodge never paid off the correct amount on the trade in. I called and emailed over a dozen times no answer or responses. I called Dodge Headquarters and they've email and called several times with no response. Sherman Dodge owes me over $500. Buyers beware!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Purchase car Sherman Dodge

Purchase 2011 chevy camaro SS from Sherman Dodge my sales person was Kathy, she was a great sales person no pressure or added stress thanks. I recommend Sherman Dodge for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your purchase! We are so very pleased that Kathy could make your visit pressure free, and we believe that's how every car buying experience should be. Enjoy your 2011 Chevy Camaro! Sherman Dodge Team

Excellent

I just bought a 2016 jeep rubicon from Mutar and Robert and it was excellent. I would refer everyone to go back and ask for these guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2016 Jeep Rubicon! It's wonderful to hear that Mutar and Robert were able to provide you with an excellent experience! We really appreciate this feedback and we will share it with them. Thank you! Sherman Dodge Team

Great Customer Service

Mr. Don Hall Was A great Salesman He took his Time with use wild we was purchasing a car Just so Polite and Nice. Good Sales people Are Hard To Find. Thank You Mr. Hall

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for the excellent review! We're excited to hear that Mr. Don took care of you! He is a great asset and we appreciate all he does. Well be sure to pass your thanks on to him. If there is anything more we can do please come back and see us again any time! Take care. Sherman Dodge Team

Mango-Tango Jeep from GREAT Dealer

Last week we have purchased 2016 Jeep Cherokee from Sherman Dodge. Unbelievable experience! Great car from great dealer. The whole process was almost spotless. We have to order one with the help of Sales Manager - Alex Kocik. The first one somehow was damaged before it left factory so we had to wait a little longer and Alex did everything in his power to help us during waiting time. When our car finally arrived we were greeted by our Sales Rep - Dariusz Witek and everything worked perfect. Perfect price, way better financing (thanks Kiko & Maurice!) and gorgeous - mango-tango car... Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with our team. Congratulations on your 2016 Jeep Cherokee! If there is anything more we can do for you please feel free to come back and see Sherman Dodge any time! Take care. Sherman Dodge Team

purchase

I have purchase a car from Sherman Dodge Chrysler Jeep last week and my salesperson Kathy was amazing. Customer service and her skills I would recommend her to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate you taking time to leave us an encouraging feedback! We are pleased to hear Kathy did a great job in assisting you in your purchase. We will be sure to pass along this great feedback. If there is anything else we can do for you please don't hesitate to let us know. We hope to see you again! Sherman Dodge Team

SALES PERSON REVIEW

Kathy's service and knowledge were excellent. This purchase to me was easy, fast and clear. Highly satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this nice review and congratulations on your purchase! We are so pleased Kathy was able to provide you with excellent service. Be sure to like us on Facebook to catch the latest specials! Take care. Sherman Dodge Team

Oahn Pham great

Kathy did a great job on everything. She tried her best to get me a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We're glad to have Kathy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sherman Dodge Team