Reviews
Great Service!
You guys went above and beyond. You anticipated my needs and more than met them. I pointed out the problem, you took pictures and the next thing I knew, you called to ask me to bring my car back in, the part was here. I didn't have to argue my case or anything. You guys were great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anita, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Alex Kocik - GM - alexk@shermandodge.com (847) 982-9500
Great service,sales,facilities
Sales representative are very friendly.Great service. Financing was very fast. It took one hour to get great deal,finance it and go home in new car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dedicated to please
Very good salesman, polite, accomodating, Matt the manager was very accomodating and worked his hardest to make the pirchase correct. Kevin was great in finance and D4 was excellent and pleasant to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Salespeople were friendly and helpful. They listened to our needs and made a concerted effort to deliver a vehicle to meet these needs.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing, Top Notch, and Great all Around!!
AMAZING, HONEST, AND TOP NOTCH CUSTOMER SERVICE!! I went in to this dealer to possibly buy a wrangler and met a truly wonderful and trustworthy salesman Stacey Hall. I truly never write reviews unless I truly mean it. I have never been to this dealer before and when I first walked in They were customer focused, gave honest numbers, and played no games. The Sales Manager Reggie was a true pleasure to deal with as well. My salesman Stacey was very knowledgeable about the car I was looking at. Stacey also answered every call I had with any question. I bought the Wrangler because of the honesty and no nonsense approach. I will continue to be a customer here and will recommend this to anyone looking.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Sherman Dodge Chrysler Jeep commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Alex Kocik - GM - alexk@shermandodge.com (847) 982-9500
Great Experience!
I came to Sherman to buy my first car and it was a great experience! Stacey was our salesman and was awesome. He was attentive, respectful, and made my experience very memorable. Great experience and great customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Natalie, it was a pleasure to read about your first buying experience working with Stacey. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Regards, Alex Kocik - GM - alexk@shermandodge.com (847) 982-9500
Service with a genuine family value.
We love Sherman Dodge because it's a family. A group of professional people that bond with the customers. Always providing the best solutions fitting your every need. Barrios family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All was very laudable!
i felt reticent about going to the dealership, but Mr. Lancaster made me feel welcome and comfortable immediately. He was very helpful with all aspects of the purchase of the vehicle. He made this the best car buying experience I've ever had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great place to get car
Sales man was the greatest did his best to get me a good car note even gave me a car loan with bad credit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Tiffany! Our team works incredibly hard to exemplify the Sherman Dodge Chrysler Jeep Ram commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Alex Kocik - GM - alexk@shermandodge.com (847) 982-9500
Great Experience
Very friendly environment. Everyone was so nice and friendly. Worked hard to get the job done. I would reccomend this dealership to my friends and family
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tiffany, thank you for the feedback! We are happy to hear of your positive experience at Sherman Dodge Chrysler Jeep Ram, and we are grateful that you chose us for you automotive needs. We look forward to serving you again in the future! Best regards, Alex Kocik - GM - alexk@shermandodge.com (847) 982-9500