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The Autobarn Volvo Cars of Oak Park

(1,091 reviews)
Visit The Autobarn Volvo Cars of Oak Park
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 245-5075 (855) 245-5075
Used (855) 245-4034 (855) 245-4034
Service (855) 245-3957 (855) 245-3957

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Autobarn Volvo Cars of Oak Park from DealerRater.

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Great Thanks for sorting the issue - shame the car keeps...

Great Thanks for sorting the issue - shame the car keeps doing it - frustrating - but not your fault - I always get great service from you Thanks again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent staff and clean facilities as always. My family...

Excellent staff and clean facilities as always. My family and I have worked with Marc K for over a decade and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service experience and well-informed along the way....

Good service experience and well-informed along the way. The warranty new car item properly repaired, Also took care of a minor recall item at time of service. thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience with the service department is always the...

My experience with the service department is always the best. I have had Volvos for over twenty-four years and these people in the service department are a huge reason why. Always top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service and dealership. Highly recommend. I...

Excellent service and dealership. Highly recommend. I bought the car here and take it here for all of the service needed. They do a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I always like working with Marc. He is so helpful,...

I always like working with Marc. He is so helpful, professional, and caring. He is a great asset to this dealership for sure! Thanks as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All I have to say is that due to my last visit I won’t...

All I have to say is that due to my last visit I won’t renew my lease with Volvo, I m gone shop for another car ! I end it up paying over $600 on repair for a 2019 car. This is not acceptable! I feel cheat it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had some small multiple problems with my vehicle, I...

I had some small multiple problems with my vehicle, I called and made the appointment, I was told they wanted to really take their time and make sure everything was really looked at and taken care of, so I was offered a “loaner” so I was able to get to work and run errands with ease which was great, I was kept up with the whole time during the two day service by phone, and when I got my car back I had brand new parts and my car was back to brand new !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Covid-19 Risky

Few, if any covid precautions were taken. Employees without masks in customer areas. Scarce hand-sanitizer. Handed dirty pens used by multiple people. Cars barely wiped down with the same dirty rag. Car not disinfected.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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I visited four dealers before finding the car I wanted....

I visited four dealers before finding the car I wanted. I appreciated Firas and Tiffany's laid back attitude, it was refreshing to not have the pressure of the previous dealerships. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.