Reviews
Great Thanks for sorting the issue - shame the car keeps...
Great Thanks for sorting the issue - shame the car keeps doing it - frustrating - but not your fault - I always get great service from you Thanks again !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent staff and clean facilities as always. My family...
Excellent staff and clean facilities as always. My family and I have worked with Marc K for over a decade and have never been disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service experience and well-informed along the way....
Good service experience and well-informed along the way. The warranty new car item properly repaired, Also took care of a minor recall item at time of service. thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with the service department is always the...
My experience with the service department is always the best. I have had Volvos for over twenty-four years and these people in the service department are a huge reason why. Always top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and dealership. Highly recommend. I...
Excellent service and dealership. Highly recommend. I bought the car here and take it here for all of the service needed. They do a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always like working with Marc. He is so helpful,...
I always like working with Marc. He is so helpful, professional, and caring. He is a great asset to this dealership for sure! Thanks as always!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All I have to say is that due to my last visit I won’t...
All I have to say is that due to my last visit I won’t renew my lease with Volvo, I m gone shop for another car ! I end it up paying over $600 on repair for a 2019 car. This is not acceptable! I feel cheat it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had some small multiple problems with my vehicle, I...
I had some small multiple problems with my vehicle, I called and made the appointment, I was told they wanted to really take their time and make sure everything was really looked at and taken care of, so I was offered a “loaner” so I was able to get to work and run errands with ease which was great, I was kept up with the whole time during the two day service by phone, and when I got my car back I had brand new parts and my car was back to brand new !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Covid-19 Risky
Few, if any covid precautions were taken. Employees without masks in customer areas. Scarce hand-sanitizer. Handed dirty pens used by multiple people. Cars barely wiped down with the same dirty rag. Car not disinfected.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I visited four dealers before finding the car I wanted....
I visited four dealers before finding the car I wanted. I appreciated Firas and Tiffany's laid back attitude, it was refreshing to not have the pressure of the previous dealerships. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
